Scott AFB’s Drivers for Success: Diversity, Inclusion

At Scott AFB, Office Assistant Adrienne Jackson, left, and HR Manager Andrea Silverhorn, right, show associates Native American dress and artifacts.

To the 191 associates at Scott AFB, Ill., diversity and inclusion are key drivers for the store’s success.

Their efforts to maintain a diverse and inclusive workforce won Scott AFB  the Global Connections award for 2017. Managers were presented with the award at the annual MSM/GM Conference near Dallas.

More qualified applicants

Scott AFB Exchange ranked fifth worldwide among Exchanges for hiring people with targeted disabilities. Managers said in their Global Connections application that supporting diversity provides a wider pool of qualified candidates for jobs and spawns a work environment of respect and synergy.

“Each individual has unique skills and personalities that contribute to the overall success of the Exchange,” managers said. “People learn from co-workers who have work styles and experiences that differ from their own, making the workplace a fun and exciting place to work.”

To recruit, HR representatives offered on-the-spot interviews, attended events in the community and worked with the installation and local chambers of commerce.

Cuisines and observances

The Exchange’s community events include Food Truck Fridays, where customers enjoy cuisines from different cultures, and observances of African American, Asian-Pacific, Hispanic and Native-American heritages. Check out what all Scott AFB does for diversity & inclusion.

Check out the essays of the Global Connections runners-up:

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