VetVerify.org Opens for Veterans

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VetVerify.org, is a single point of entry to verify eligibility for Veterans to shop all exchanges’ online stores and it opened more than two months ago. This shared services verification site for military exchanges uses information from official government records to verify shopping eligibility.

Since its official opening June 5, 80,000 Veterans visited VetVerify.org to check their eligibility to shop beginning Nov. 11.

Seeking beta testers

Veteran Soldiers, Sailors, Airmen, Marines and Coast Guard members who register early and are verified, may be selected as beta testers to shop early prior to the official launch on Veterans Day 2017.

“At the Army & Air Force Exchange Service, we are honored to again serve all honorably discharged Veterans for life,” said Director/CEO Tom Shull. “Four years ago, the exchanges began working to recognize the service of millions of Veterans without exchange privileges while generating additional funding for critical budget-constrained military Quality-of-Life programs. We are proud to stand with our sister exchanges as we welcome our Veterans home to their military family and protect and preserve hard-earned military benefits.”

The exchanges currently provide more than $300 million in support to military Quality-of-Life programs annually.

We are proud to stand with our sister exchanges as we welcome our Veterans home to their military family and protect and preserve hard-earned military benefits.

— Director/CEO Tom Shull

Welcoming shipmates

The Navy Exchange Service Command (NEXCOM) is preparing its website to deliver an exceptional customer experience to Sailors.

“We are excited to be welcoming our shipmates back to the NEX,” said Retired Rear Adm. Robert J. Bianchi, NEXCOM’S chief executive officer. “Inviting Veterans to shop online is just another way for us to honor them for their patriotism and service to our country.”

Coast Guard Exchange leaders are excited to salute the service of all Veteran Coast Guard members.

“The Coast Guard Exchange is delighted to join our partners in extending the online shopping benefit,” said Capt. Robert Whitehouse, commanding officer of the Coast Guard Community Services Command. “We pride ourselves in serving those who protect and defend the Homeland and are excited to be part of this effort.”

Keeping communities connected

Marine Corps Exchange leaders said there may be no better example of the strong identification former service members share with a specific service branch than Marines.

“I proudly support the online shopping initiative and can think of no better day to launch it than on Veterans Day,” said Cindy Whitman Lacy, Marine Corps Exchange director of business and support services. “It’s an honor to now provide this service and benefit to our well-deserving Veterans. Once a Marine, always a Marine.

“This initiative is one of many to keep our community connected.”

14 Comments

  1. Earl Sleek on June 14, 2018 at 1:40 pm

    Looking for a classA uniform

    • Steve Smith on June 14, 2018 at 7:12 pm

      Mr. Sleek:
      Thanks for writing to your Exchange Post. Have you checked the online Exchange, http://www.shopmyexchange.com? At the top of the home page, you’ll see the “military tab.” Click on that.

      Steve Smith
      Editor
      The Exchange Post

  2. JOSE RODRIGUEZ on June 28, 2018 at 11:14 am

    I’M AM REQUESTING TO HAVE ACCESS AND AUTHORIZATION TO BUY IN ALL EXCHANGE POST.

    • Steve Smith on June 28, 2018 at 2:00 pm

      Mr. Rodriguez:
      Thank you for writing to your Exchange Post.

      To get verified, please go here:

      https://www.shopmyexchange.com/veterans

      Again, thanks for writing. If I can be of further assistance, just let me know.

      Steve Smith
      Editor, The Exchange Post

  3. Billy Kirk on May 28, 2019 at 12:12 am

    How do I get verified. I have tried every way the webb sight says with no luck.

    • Steve Smith on May 28, 2019 at 12:48 pm

      Mr. Kirk:

      Thank you for writing to your Exchange Post. Try this website:

      https://publicaffairs-sme.com/Community/veterans/

      If you have any problems, don’t hesitate to email me.

      Again, thanks for writing,

      Steve Smith
      Editor, The Exchange Post

  4. David Tunick on August 6, 2019 at 12:22 am

    Hi Trying to set up an account and it will not accept any of the numbers that are listed on DD214 Form can you help

    • Steve Smith on August 6, 2019 at 12:55 pm

      Mr. Tunick:

      Thank you for writing to your Exchange Post. I will forward your comments along to somebody who can help.

      Steve Smith
      Editor, The Exchange Post

      • David Tunick on August 9, 2019 at 12:14 am

        Still am not able to create an account based on my DD214 numbers as discussed previously
        Thanks for your help

      • David Tunick on August 9, 2019 at 12:16 am

        Still no response

  5. Ralph Miller on October 4, 2019 at 2:08 am

    Forget it! If you do not believe that I qualify even though you have the capability to verify my qualification and refuse to do so then I do not believe you deserve my joining!

    • Steve Smith on October 4, 2019 at 3:42 pm

      Mr. Miller:
      Thank you for writing to your Exchange Post. I have forwarded your two messages along to the people who can answer your questions.

      Steve Smith
      Editor, The Exchange Post

      • Randy Jackson on November 27, 2019 at 4:29 pm

        Steve Smith and Ralph Miller,

        I’ve been ping ponged around by VetVerify for days!!!! They DO NOT CARE if you qualify (they’ve seen my DD214, which I emailed them 3 times, that CLEARLY shows my HONORABLE discharge) but they insist its not their problem! They keep referring me to DMDC and Army HRC…both of which I’ve called and have NO CLUE how to help and have never heard of this! The VetVerify “customer support” representatives who answer the phone will read from a script and tell you whatever you want to hear to get you off the phone, then hide behind emails pinning the problem back on YOU!!! EXCHANGE and VET VERIFY is B R O K E! Somebody in DoD leadership needs to stand up and take notice! This is terrible support to those who have served!

        Randy

        • Steve Smith on November 29, 2019 at 8:24 pm

          Mr. Jackson:

          Thank you for writing to your Exchange Post. I am sorry you’re having so many problems with VetVerify.

          Trust me, I’ve sent both of your emails to folks here at AAFES who can hopefully do something about it.

          Steve Smith
          Editor, The Exchange Post

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