Attention: Associates with Prudential Long Term Care

August 1, 2017 | The Exchange Post

There have been address changes for physical mail and payments.

  • Send all physical mail to P.O. Box 13410, Pensacola, Fla. 32591.
  • Direct premium payments to P.O. Box 12331, Pensacola, Fla. 32591.

If Prudential premiums are deducted from your payroll check, you don’t need to take any action.

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6 Comments

  1. Angela George on December 4, 2020 at 3:40 pm

    I sent physical mail to to PO Box 13410 in Pensacola and it was returned. I got a physical address from a rep. So, I sent my letter to
    411 North Baylen St, Pensacola FL 32501

    Reply
    • Lisa Ferguson on December 7, 2020 at 7:49 am

      Thank you for reaching out to the Exchange Post, Angela. For information about benefits, please email benefits@aafes.com.

      Reply
  2. Carol Martancik on March 20, 2022 at 12:14 pm

    I am trying to pay my premium, I need the 4 digit zip code extender for zip code 32591for my bank to process the auto bill payment. Please advise.

    Reply
    • Robert Philpot on March 22, 2022 at 9:27 am

      Hi, Carol,

      Sorry for the delayed reply. 32591-3410 is the full zip code.

      Vr,

      Robert Philpot
      The Exchange Post

      Reply
  3. Michael Monaco on July 19, 2022 at 9:35 am

    can premiums for long term care that are sent to PO Box 12331 Pensacola Florida be paid by Chase Visa card?
    Thank you

    Reply
    • Robert Philpot on July 20, 2022 at 9:40 am

      Hi, Michael. Apologies for the delayed reply. For information about benefits, please email benefits@aafes.com.

      Reply

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