Exchange’s Injury Frequency Rate Drops
FORT BRAGG, N.C. – Exchange associates Daniela Frigiola and Cassandra Russell use safe-lifting techniques to avoid injuries to their backs while handling heavy boxes of merchandise.
The Exchange’s Injury Frequency Rate (IFR) for the first half of this year dropped to 4.0, compared to 4.4 for the same period last year. In fact, the Exchange’s rate is 13 percent below the retail industry average of 4.6, loss prevention managers said.
The “exceptional goal” was 4.1 and the “expected goal” was 4.5. Being below these goals is a good thing, unlike with other Exchange performance goals, said Eric Stewart, vice president of the Loss Prevention Directorate.
WEST COAST DC, Calif. – Associate Sukhpreet Kaur cleans up a spill. Her immediate attention and correct disposal of used absorbent kept associates from slipping and falling.
“It’s been quite some time since we’ve been below the exceptional goal,” Stewart said. “We’re trending in the right direction, so keep up the great work. Reducing accidents helps increase productivity and grow earnings.”
The top three causes of injuries at the Exchange? Slips, trips or falls; improper lifting; and overexertion.
LP numbers also show that between February and July, the Exchange had 1,933 fewer lost days, 243 less restricted work days and cases requiring medical treatment dropping by 10 percent.
“As always, we in the Loss Prevention Directorate appreciate everything all of you do to put safety at the forefront of our operations,” Stewart said. “Your emphasis and support of safety ensures that we maintain safe facilities for guests and associates alike.
“Our associates are looking after each other so that we can look after our customers. That’s what I call ‘Family Serving Family.’”
To view the Exchange’s IFRs by region, go here.
