OPERATION: Call Out—Western Region

Western Region recognizes Angel Torres, Ofelia Romero and Chung Barber for their outstanding hard work and unwavering dedication to our customers.

Angel Torres
Warehouse Worker
March AFB

Angel Torres, a warehouse worker at the March Exchange, is truly dedicated to the Exchange and its core values. Angel has spent 40 years ensuring our customers’ needs have been met. No job or task is too big or too small for Angel to complete with a can-do attitude. Angel goes out of his way to assist customers and co-workers alike.

Ofelia Romero
Barber Shop Manager
Kirtland AFB

Ofelia Romero has been an outstanding Barber Shop manager for the Kirtland Exchange. Her commitment to customers is matched by her hard work and dedication. She has been instrumental in promoting the Military Star card benefits to all her customers. As a result, she improved Barber Shop MilStar penetration from 2.85% LY20 to 3.41% YTD. Ms. Romero understands the importance of maintaining Exchange and military safety standards and has never failed a public health nspection.  She follows Exchange and Command COVID-19 policies and makes sure she complies. When the base asked Ms. Romero is she could come to the restricted area to cut hair for restricted Airmen, she didn’t think twice. The Airmen were being held in a restricted area awaiting deployment and she came to them and made sure they got their haircuts.

Chung Barber
Subway – Food Service Worker
Lewis Main Store

Chung Barber is a valuable part of the Lewis Main Food Court. Her time and effort while working in the food court Subway have been nothing short of exemplary. For 33 years, she has worked tirelessly to take care of our national treasures. Her work ethic and contribution to the food court are tremendous. Chung goes above and beyond every single day to provide the best possible customer service for our service members and their families. Her smile and banter as she interacts with customers is fun to watch. Every customer walks away with a smile on their face and for a moment, she whisks them away to a happier place. As the mother-in-law of a service member, she understands the concept of family serving family, and goes above and beyond to make sure every customer departs happy. She is truly an invaluable asset to the JBLM Exchange and deserving of this special recognition!