OPERATION: Call Out—Europe Region

The hard work and dedication to our service men and women provided by April Knevitt, Giorgio Nico and Ryan Jeskey are outstanding. Their efforts to continuously find new ways to provide that extra customer care are appreciated, and we are proud to have them on the Europe team!

April Knevitt
Customer Experience Associate
RAF Lakenheath

April is one of our standout associates, going above and beyond for our customers daily. On a quest to maximize her productivity, she has successfully held positions in various departments throughout the main store. providing the best customer service possible. April considers it her duty to step up to help wherever needed to keep operations running smoothly. She has the friendliest disposition, making her an incredibly popular team member. April is simply outstanding and exemplifies our core value, Family Serving Family!

Giorgio Nico
Storage Helper
Vicenza Main Store–Italy Consolidated Exchange

Giorgio has been part of the Vicenza main store for more than 19 years and has been a vital part of our stockroom operation his entire career. He ensures that our containers are offloaded expediently, treating each container as a new mission—offloading and sorting the merchandise as quickly as possible to get it out to our customers. Giorgio recently received a compliment from his teammates that perfectly captures the essence of his performance: “That man is a machine when it comes to offloading containers!”. He also guarantees that the outside of our facility is kept up to standard, and when you see all the carts perfectly aligned, you know Giorgio is on duty. Thank you, Giorgio, for your commitment to ensure our customers have the merchandise needed and for always keeping our facility customer-ready!

Ryan Jeskey
Computer Operator
Grafenwoehr Main Store

Ryan has been with the Exchange for three years and has been in his current role for nine months. With his investigative skills, he has been instrumental in saving Grafenwoehr Exchange a lot of money. Not only did Ryan help the store achieve a 0.00% inventory variance for FY21, but he recently found an unknown force charge to our facility of $46,035. Even with his enormous workload, he has found time to help run the Normandy Express over at the NCO Academy. As an Army veteran, Ryan is building great relationships with the Cadre and future NCOs.