OPERATION: Call Out—Central Region
These Central Region associates understand the meaning Family Serving Family and Serving the Best Customers in the World. They go above and beyond to ensure the Exchange is providing service and a taste of home no matter where they serve. Thank you, Twana Quick, Sheree Kelly-Calloway and Krystal Quiriarte.
Twana Quick
Main Post Express–Irwin Army Community Hospital
Fort Riley
Twana is a self-starter who rarely needs instruction. Rain or shine, she’s always on time. She is dependable, incredibly hard-working and always takes care of our customers. We recently received a “thank you” card from hospital Commander Col. Anthony D. Gray for her outstanding customer service. Twana is truly an indispensable part of the hospital PX.
Sheree Kelly-Calloway
Services Business Tech Supervisor
Maxwell Air Force Base
With over 20+ years of experience and a great working relationship with our vendors, Sheree continues to go above and beyond for our services options. She has spent years building exceptional working relationships throughout Maxwell-Gunter Air Force Base and in our community, making it possible for us to only have one week of downtime after a major concessionaire left Maxwell. During this time, she has made sure all the vending machines and micromarkets are working properly and reaching their full earning potential, while constantly searching for new opportunities. She has been instrumental in working to improve our vending, concession foods, and food truck programs. Her knowledge and experience gave our new contractor a great outlook and they could not wait to get on board. Her hard work and positive relationships over the years go a long way!
Krystal Quiriarte
Starbucks Concept Manager
Fort Leonard Wood
Krystal is being recognized for her outstanding leadership in taking her Starbucks team to the next level. She was recently promoted to concept manager and was recognized by the Starbucks district manager for her leadership skills and customer focus. Krystal has helped the team improve their customer service skills, resulting in more than a 20% increase in customer service score. The Starbucks Connect app shows May sales were $107,482 with a sales margin of 93%. She led the team with an average sales increase of $26,560 and pushed them to 100% Starbucks certification. In recognition of her hard work, Krystal was presented the Starbucks Spirit of the Green Apron award for 2022 and her store was selected out of the 250-stores nominated as Store Team of the Quarter for the 4th quarter of 2022. The Fort Leonard Wood Starbucks team received a Certificate of Appreciation for their support of Wood Elementary School PTO during the 2022–23 school year. Krystal is an amazing addition to the team and is well deserving of this recognition!
