OPERATION: Call Out—Western Region
Western Region recognizes Kim Wakefield, Amanda Land and Janie Hudson for their outstanding hard work and unwavering dedication to our customers.
Kim Wakefield
Enterprise Rent-a-Car Senior Customer Service Representative
Edwards Air Force Base
Kim is instrumental when it comes to helping families arriving from overseas who need temporary transportation. She has graciously filled last-minute reservations by having one of Enterprise’s sister branches bring a vehicle to Edwards for a customer. She maintains a 95% customer service score, has improved our Military Star penetration rate by 11 points over last year, and has increases sales by 25.95% or $5,259 year to date. Kim literally keeps the Edwards community moving!
Amanda Land
Softlines Department
Mountain Home Air Force Base
Amanda is an asset to our Mountain Home team. She takes the initiative to support her peers, leads by example for the new associates, and consistently goes above and beyond what is asked of her to keep the oftlines department above regulation standards. Not to mentio, she makes our customers feel valued with the attention and dedication she shows them.
Janie Hudson
Granite Inn Subway Foreman
Fort Carson
Due to being extremely isolated and high security, the Cheyenne Mountain Space Force Station has only one restaurant option available to our very valued customers—field grade officers, foreign dignitaries, Guardians, Airmen and Seamen. Janie and the Granite Inn Subway have built great collaborative relationships with our customers and the command at Cheyenne Mountain. She and her team were able to double their typical daily sales during a recent training exercise. Janie works to maintain a score of 100% on her brand inspections while making some of the greatest sandwiches for the best customers in the world!
