Exchange Director/CEO Recognizes Work of 7 Associates During JBMDL Visit

Exchange Director/CEO Tom Shull recognized seven Joint Base McGuire-Dix-Lakehurst associates for their work during a visit to the main store on Aug. 10.

“The Joint Base McGuire-Dix-Lakehurst team is all-in for the Exchange mission of serving those who serve,” Shull said. “These associates go the extra mile to serve JBMDL’s diverse customer base.”

The JBMDL Exchange supports a large community that includes Army, Air Force, Navy and Marine Reserve trainees. General Manager Page Clark said she nominated two of the associates who were recognized, Bob Metz and Brad Robinson, after they staffed a mobile field Exchange during an annual August exercise for the Army Reserve’s 78^th Training Division. Three thousand troops participated in the exercise.

“They helped out with the MFE and supported the troops, listening to them when they came in to shop,” Clark said.

Keith Johnson, a shift manager at the Dix Express, was recognized for taking on extra responsibility after the Express manager retired. Other associates were recognized for outstanding customer service.

Below are the associates who were recognized. To view a Flickr album of the presentations, click here.

Robert “Bob” Metz, sales area manager, JBMDL main store, less than one year with the Exchange

Brad Robinson, computer operator, JBMDL main store; retired Army Veteran, one year with the Exchange

John Monaghan, store manager, JBMDL main store, Navy Veteran with 20 years with the Exchange

Stacey White, customer experience associate, JBMDL main store, Air Force spouse with seven years with the Exchange

Jocinto Thomas, customer experience associate, JBMDL main store, 12 years with the Exchange

Bryan Howell, customer experience associate, JBMDL main store, military son, seven years with the Exchange

Keith Johnson, shift manager, Dix Express, 11 years with the Exchange

Shull also spoke to the team about the Exchange’s strategic priorities, its partnership with The Home Depot and other topics. He also toured the store and spoke with associates.

Exchange Director/CEO Tom Shull, center, with the JBMDL associates he recently recognized for their hard work and dedication. From left: John Monaghan, store manager, JBMDL main store; Jocinto Thomas, customer experience associate, JBMDL main store; Stacey White, customer experience associate, JBMDL main store; Bryan Howell, customer experience associate, JBMDL main store; Mr. Shull; Brad Robinson, computer operator, JBMDL main storre; Robert “Bob” Metz, sales area manager, JBMDL main store; and Keith Johnson, shift manager, Dix Express.