OPERATION: Call Out—Western Region

Operation Call Out

Western Region recognizes Jaycie Ashland, Angelo Walters and Christopher Nava for their outstanding hard work and unwavering dedication to our customers.

Jaycie Ashland
Customer Experience Associate
Edwards Air Force Base

Jaycie continuously “wows” our customers with her display of customer service, creating long-lasting relationships between them and the Exchange. She has helped us reach a Customer Satisfaction Index score of 96 along with customer comments praising the team for their shopping experience at Edwards Exchange. With Jaycie’s leadership and outstanding customer service, we have sold 53 Exchange Protection Plans and opened 23 new MILITARY STAR accounts year to date.  She is truly a rockstar. Keep up the great work Jaycie!

Angelo Walters
Burger King – Food Service Worker
Southern Alaska – Elmendorf Air Force Base

Angelo is hard-working, is always willing to come in when needed, stays late to get the job done and has an amazing rapport with our customers. He always comes to work with a smile, keeping the team laughing and morale high. Recently, we had a customer, Mr. Clarkem give an in-person comment to the Admin Office, naming Angelo, among others, for his stellar service. Mr. Clarke said, “Out of a score of 1 – 10, I’d give a 20!”.  Thank you, Angelo, for being such a pleasure to work with!

 

Christopher Nava
Maximus Nutrition Owner
Dyess/Goodfellow Air Force Base

Chris opened Maximus Nutrition at Goodfellow Air Force Base in 2017. He was selling healthy smoothies from a 75-square-foot location and became the nutrition concessionaire for Dyess and Goodfellow in 2019. Even with closure due to COVID, product constraints,and employee shortages, Chris’ commitment to Dyess and Goodfellow’s health has continuously helped grow the business.

1 Comments

  1. Stephanie Ferretti on November 13, 2023 at 3:23 pm

    Way to GO! Look at those Super Smiles! Congratulations to all! MILITARY STAR Ambassador Jaycie Ashland, opening New Accounts, driving sales, Stacking Events with a Stellar Smile!

    Angelo Walters, what a huge compliment from your customer who took the time to go to your Admin Office to share just how wonderful you are and the superior Customer Service you give to your customers. WELL DONE!

    Chris Nava, WOW, I really admire your drive and dedication! Thank you for being so awesome and taking such fabulous care of our beloved customers!

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