Unmanned Retail Market Opens to Serve Airmen at Truax Field Air National Guard Base
The Exchange debuted its first unmanned retail market Dec. 11 during a ribbon-cutting ceremony at Truax Field Air National Guard Base in Madison, Wisconsin.
115th Fighter Wing Deputy Commander Col. Timothy Guy, Chief Master Sgt. Michael Alvarez, Exchange General Manager Douglas Everett and Services Business Manager Shanique Catlett unveiled the new self-serve market, providing snacks, beverages and more for Airmen and visiting contractors on the go.
“The market gives the community at Truax Field a curated, convenient shopping experience in support of their lifestyle,” Everett said. “We are proud to serve the best customers in the world and appreciate the support of Command.”
The market is next to the Exchange’s barber shop inside the former Exchange mall building and is accessible 24 hours a day to authorized shoppers.
Truax Field Air National Guard Base command and Exchange leaders cut the ribbon on the new market inside the former Exchange mall. From left: Chief Master Sgt. Michael Alvarez, Exchange General Manager Douglas Everett and Services Business Manager Shanique Catlett, Canteen Coordinator Michael Milski and 115th Fighter Wing Deputy Commander Col. Timothy Guy.
More information, please. How does it work? Is there a self-checkout?
The unmanned retail market is a self-serve store. Shoppers can visit the unmanned retail market, select merchandise and purchase their products at the kiosk at any time during the day.
Keiana Holleman/The Exchange Post
Who stocks, can they return aged (bad items). Is it card only transactions? Very curious how this works?
The market is managed by the Exchange and represents an upgrade from conventional vending machines, offering customers an expanded selection of products in an easily accessible format. The store accepts debit, credit, and cash transactions. Should a shopper require assistance during their shopping experience, they will find contact information for the Exchange Services Business Manager Office listed in the store. Merchandise options vary per store as the selection is curated to shoppers’ needs.
Keiana Holleman/The Exchange Post