OPERATION: Call Out—Eastern Region
Eastern Region proudly recognizes Danielle Fenwick, Heather Snyder and Regenia Bankston for their contributions to and support of the Exchange mission. The focus on customer service is a priority, and it shows in the results! Thanks for all you do!
Danielle Fenwick
Class Six Receiver
Fort Eisenhower
During Danielle’s two years at Fort Eisenhower Class Six, her persistence and dedication have set the bar high when it comes to work ethic. Her ability to take on complex tasks and projects with hard work, positivity and commitment are genuinely inspiring. To gear up for the fourth quarter, she stepped up in a big way. We have a very small stockroom and were receiving large shipments weekly. Danielle assisted the team in ordering, maintaining and controlling $38,000 in direct store delivery merchandise—managing $589,000 of incoming Exchange merchandise within a three-week period. Working with the team, she was able to contribute $426,000 in sales. Danielle, we are thankful to have you as part of the Fort Eisenhower Class Six Team!
Heather Snyder
Hardlines Supervisor
Fort Stewart
Not only does Heather do an amazing job assisting our customers, providing beneficial knowledge to aid them in making a purchase, she is a team builder and major team player. She works with her associates, providing training materials and guidance to enhance the performance of their job skills. Heather not only takes care of her areas of responsibility, but in the overall store as well. She provides the best customer service and assist her peers with their tasks. Heather truly demonstrates our core values, “Courage to use Good Judgment, Respect Everyone and Family Serving Family.” Heather, you rock!
Regenia Bankston
Popeyes Restaurant Manager
Fort Moore
With Regenia’s leadership, the Fort Moore Popeyes team has achieved year-to-date earnings of $29,000 compared with -$64,000 last year. An increase of 145% above last year and 126% above financial plan! She provides helpful guidance to employees and has recently coached two new Popeyes managers to become brand-certified. Under Regenia’s direction, our bottom-line results continue to grow and improve. We are proud and honored to have her on the Fort Moore team!
