OPERATION: Call Out—Pacific Region
Maricel Ohi; Kim, Ki-ha; and Ahn, Joo-eun represent the “Best of the Best” from the Pacific Region. Our teams continue to provide amazing customer experiences for our service members, retirees and their families. We could not be prouder of what they do daily. Their actions reflect great credit upon themselves and the Pacific Region. Pacific Pride!
Maricel Ohi
Retail Store Manager
Camp Fuji – Yokota Exchange
Through perseverance, dedication and the implementation of our daily segment of “Ask & Educate”, Maricel has become Camp Fuji’s MILITARY STAR® Ambassador. In May, her exceptional communication skills with our customers gained us 14 new MILITARY STAR accounts and added $1,600 to our bottom line year-to-date. She had 20 more approved accounts in June – making Yokota Exchange 18% above last year for our total new accounts. Maricel found her calling as Ambassador and we are truly blessed to have her as part of the Yokota Exchange team!
Kim, Ki-ha
Popeyes Food Service Worker
Kunsan Air Base
Ms. Kim consistently provides great customer service, ensuring every customer is greeted with a smile and receives timely service and quality food. Her dedication has positively affected not just our customers’ experiences but has also led to a 25% increase in sales compared with prior year and a 31% increase to plan. Ms. Kim’s focus on operational efficiencies and standards have led to Kunsan Popeyes ranking No. 1 in the Pacific with a year-to-date gross profit of 73%. She is a true asset to the Exchange team. Thank you, Ms. Kim for all you do serving those who serve and have served!
Joo-eun ‘Alexis’ Ahn
Jamba Juice Sales Associate
Osan Air Base
Alexis’ hard work, dedication and superior customer service have made a remarkable impact on Osan’s Jamba Juice. Her exceptional performance and welcoming attitude embody the spirit of “Family Serving Family” with her ability to make our guests from the Osan community and abroad feel at home. Alexis’ efforts have made a significant contribution to Osan Jamba Juice’s impressive year-to-date sales of $148,168 and year-to-date income of $19,475. Achievements such as this reinforce the Exchange’s commitment to We Go Where You Go and Family Serving Family. Thank you, Alexis!
