How to Update Your Emergency Contact, Beneficiary Information
Life happens, and sometimes the small details get overlooked. However, keeping your emergency contact and beneficiary information current is crucial to ensuring your safety and protecting your loved ones. Whether you’re updating due to life changes—like a new address, phone number or a change in your relationships—or just ensuring the correct information is in place, taking a few moments to log into the Employee Self-Service (ESS) portal can make a significant difference.
Why updating your information matters:
Imagine the unexpected happening—a sudden illness, accident or emergency. During such times, having accurate contact details ensures that the right person is informed and can quickly act on your behalf. Keeping your beneficiary information current means that in case of an unforeseen event, your benefits are directed exactly where you intend them to go.
How to update your information:
The process is simple and can be done in just a few minutes. Log into the ESS portal and follow these steps:
- Navigate to the “Personal & Work or Family & Benefits” tabs.
- Review your current emergency contact and beneficiary details.
- Make any necessary updates and save your changes.
“Even if you don’t think any changes are needed, it’s always good practice to double-check your information every six months”, said Executive Vice President Dr. Patrick L. Oldenburgh, Jr., the Exchange’s chief human resources officer. “Keeping your records current ensures peace of mind for both you and your family.”
If you’re unsure how to update your information or encounter any difficulties, contact your local HR representative or email hrsc@aafes.com.
