Marisa Conner
Though the COVID-19 pandemic forced the cancellation of many in-store events last year, the Exchange hosted more than 150 sweepstakes to award more than $1.1 million in prizes to the military community. Many of these prizes were presented to the winners at their local PXs and BXs. Subway’s Sip. Rip. Ultimate Trip Sweepstakes for the…
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April is the Month of the Military Child, but the efforts to make the celebration come to life begin long before—back in October for the Exchange MOMC team. As the team sat down to prepare, one looming challenge was front and center: a year after having to cancel all in-person MOMC events because of the…
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The Exchange is honored to celebrate Vietnam Veterans with recognition ceremonies in stores on or around March 29, National Vietnam War Veterans Day. Stores around the world are taking extra precautions to ensure these special events are conducted with care and concern for the health and well-being of both guests and teammates. “It is the…
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The holidays may be long over, but for the winners of the MILITARY STAR® Your Holiday Bill Is on Us sweepstakes, the best holiday gift came after the new year. The MILITARY STAR credit card program paid more than $40,000 in credit balances for the winners. Five grand-prize winners had their entire bills paid in…
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When a couple recently came into the Exchange’s Joint Base Myer-Henderson Hall Military Clothing store, manager Alan Poe noticed that they were checking out the display of the Army Green Service Uniform (AGSU), the new World-War-II-inspired Army uniform that the Exchange began rolling out last year. The couple asked how the AGSU had been selling,…
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The Exchange’s Military Clothing store at the Pentagon had a special visitor Feb. 24—Chief Master Sgt. of the Air Force JoAnne Bass, a member of the Board of Directors. As the highest-ranking enlisted member of the U.S. Air Force, Bass serves alongside Board Chair Lt. Gen. Brian Kelly, deputy chief of staff for manpower, personnel…
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One in a series honoring the Exchange’s 125 years of family serving family During her 34-year Exchange career, Teresa Palu has traveled around the globe and learned that it’s not as big as she once thought. “I don’t know how many times I’ve PCS’d and run into customers or associates from past assignments,” said Palu,…
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When shoppers use the MILITARY STAR® card, they save—and so does the Exchange. The card brings approximately $468 million in value annually from interest savings and rewards cards for our Warfighters and their families, while saving the Military Resale Community over $26 million a year in credit card processing fees. Understanding the unique benefits the…
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When the management at the Lewis North Express at Joint Base Lewis-McChord challenged associates to step up their MILITARY STAR® applications numbers, the team responded—in a big way. In 2020, the Express processed more than 300 approved applications—about 115 more than the average for Expresses and surpassing some main stores, as well. Their 2020 total…
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Fort Knox Soldiers, retirees and families may notice an extra shine at the Army & Air Force Exchange Service main PX and mall thanks to recent renovations. The Fort Knox Exchange now has new flooring throughout the store, mall area and food court, energy-efficient lighting, new fixtures and an updated dining area in the food…
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