Marisa Conner

Call Center

Contact Center Celebrates Serving the Best Customers in the World

By Marisa Conner / October 2, 2018 /

From Oct. 1-5 is National Customer Service Week, a time to recognize the demanding—and sometimes thankless—work many in customer service do, but Exchange Contact Center associates see it differently. Find out how.

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Fort Hood Sports Nutrition Shop

Exchange Makes Sports Nutrition a Focus with In-Store Concept Shops

By Marisa Conner / September 26, 2018 /

The Exchange is rolling out sports nutrition concept shops with pre- and post-workout supplements, sports drinks, vitamins and high-protein snacks all in one place.

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Camp Humphreys Express

Camp Humphreys Cuts Ribbon on New Exchange Mini Mall

By Marisa Conner / September 21, 2018 /

Life for Camp Humphreys’ Soldiers and families at South Korea’s Camp Humphreys just got a little more convenient the unveiling of the Exchange’s Midtown mini mall. Read about what the store is offering.

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Exchange trucker Bradley Wacks is a member of the National Private Truck Council’s Driver Hall of Fame.

Exchange Recognizes, Thanks Associates During Driver Appreciation Week

By Marisa Conner / September 10, 2018 /

Exchange drivers go the extra mile for Warfighters and families—and during National Truck Driver Appreciation Week, the organization is doing the same for them.

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MILITARY STAR Card Earns Service Members, Families $27.5 Million in 2017

By Marisa Conner / August 23, 2018 /

Exchange shoppers who use MILITARY STAR® cards don’t just save money, they earn it. Find out how.

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Exchange Gives Military Kids a Sneak Peek of New Toys for the Holidays

Exchange Gives Military Kids a Sneak Peek of New Toys for the Holidays

By Marisa Conner / June 21, 2018 /

Kids are already making out their wish lists for the holidays, thanks to the Exchange.

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Exchange Makes Durable Medical Equipment Easier to Find for Military Communities

Exchange Makes Durable Medical Equipment Easier to Find for Military Communities

By Marisa Conner / June 20, 2018 /

Military shoppers can now turn to the Exchange for braces, fitness bands, crutches and other medical devices that sometimes aren’t covered by health insurance plans.

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In 2017, the Exchange provided $219 million for critical Quality-of-Life programs, such as this playground and equipment for military brats.

Shopping the Exchange Generates $219 Million for Military Quality-of-Life Programs

By Marisa Conner / June 4, 2018 /

Read about the $219 million our shoppers generated in 2017 for the military’s critical Quality-of-Life programs.

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Offutt AFB, awarded the Director/CEO Cup in the Small category. Pictured (left to right): Director/CEO Tom Shull; Offutt Exchange General Manager Jerry Shugart; Main Store Manager Patricia Griffin; Chief Operating Officer Dave Nelson; Chief Administrative Officer Phil Stevens; President Ana Middleton; and Chief Master Sgt. Luis Reyes.

From the MSM/GM Conference: And the Winning Stores Are …

By Marisa Conner / May 7, 2018 /

Check out which Exchanges were determined to be the Best of the Best.

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Bradley Wacks is now on the Truck Driver Hall of Fame.

Keep on Truckin’ – This Exchange Driver Makes the Hall of Fame

By Marisa Conner / May 2, 2018 /

This Exchange trucker is a special breed: he’s now in the Hall of Fame.

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