Robert Philpot
Nearly 300 Exchange associates will gather to celebrate 2023’s successes and learn more about in-store products, quick-serve restaurants and innovative ways to improve the shopping experience.
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For Asian American and Pacific Islander Heritage Month, here’s a story about a Japan-born associate who became a U.S. citizen—overcoming multiple challenges before he began a more than 25-year career at the Exchange.
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“The Patrick team’s understanding of the unique needs of of service members and their families exemplifies the spirit of serving those who serve,” Director/CEO Tom Shull said.
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On April 25, 1994, an EF-4 tornado struck Lancaster, a Dallas-area town not far from Exchange headquarters. One associate who was affected by the storm–and is still with the Exchange–shares her memories of how teammates helped her family out afterward.
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Although the Exchange does not currently sell vinyl albums or CDs, it once had its own record store and record-distribution center in addition to record departments at stores worldwide.
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A 28-year-old cafeteria manager saw an opportunity to launch a service that provided food for flights Tachikawa Air Base in Japan. He remained involved with the catering service until 1996, and the service still exists today.
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