Robert Philpot

Food Truck Phenomenon at the Exchange

By Robert Philpot / December 1, 2016 /

Exchanges have seen up to a 39 percent increase in sales and net earnings for mobile food trucks.

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December Customer Shoutouts: These Associates Rock!

By Robert Philpot / December 1, 2016 /

William Morgan Overseas Region/Mainz-Kastel Car Care Center, Germany I wanted to personally commend William Morgan for the above-and-beyond service I received at the car care center. Although Mr. Morgan was on his break, he observed me having difficulty with the ratchet straps I had just purchased and was trying to learn how to use them…

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Still Have Money in Your FSA? Better Read This

By Robert Philpot / December 1, 2016 /

Up to $500 in the Healthcare Flexible Spending Account can be rolled over for use in 2017. But you’ll lose money left in your Dependent (Day Care) FSA if you don’t spend it by Dec. 31. Expense claims from 2016 must be submitted to Aetna by Feb. 15, 2017. If  you have a Payflex debit card for…

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Taking Maintenance Medicines? Then Check This Out

By Robert Philpot / December 1, 2016 /

Maintenance medicines are those used regularly to treat or manage conditions, such as asthma, diabetes, high blood pressure or high cholesterol. With the Maintenance Choice Program, you can get a 90-day supply of maintenance medicines by using Aetna Rx Home Delivery mail-order pharmacy or a CVS pharmacy near you. After two fills at your local…

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Dave Nelson’s Operation Callouts for December

By Robert Philpot / December 1, 2016 /

Click here to read the December Operation callouts

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Cost of Living Adjustment Announced

By Robert Philpot / December 1, 2016 /

The 2017 COLA increase is .3%, effective with Dec. 1, 2015, pension payments. Retirees with an annuity start date of Dec. 1, 2015, or before will receive the entire .3% increase. The remainder will receive a prorated hike. Retirement Annuity Start Date Year # of Months Retired COLA increase %, starting Dec. 2016 December 2015 12…

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Chief Financial Officer Jim Jordan celebrates Customer Service week with Senior Vice President Jami Richardson, Olympic Gold Medalist Michelle Carter and President and Chief Merchandising Officer Ana Middleton.

EVP/CFO Jim Jordan – My Top Priority: the Success of the Exchange

By Robert Philpot / October 31, 2016 /

I want everyone to know I take my responsibility as the financial steward of the Exchange very seriously. I am here to not only look out for Exchange associates, but also for the continued benefit of our military members.

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Today, Jack Goldman, serves the military community as a cashier at the Panzer Exchange.

After Serving the Country in Three Wars, Panzer Associate Happy to Serve the Military Community

By Robert Philpot / October 31, 2016 /

After retiring from the service and as an ROTC instructor, Goldman looked to work at the Exchange not only as a way to stay busy, but to continue serving the military community.

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Staff Sgt. John Clements, left, and Corp. Landon Beaty, Air Force Mortuary Affairs Operations, assemble a dress blues uniform for a fallen Marine. (U.S. Air Force photo/David Tucker)

Exchange Ensures Dignity, Honor and Respect for Fallen Service Members

By Robert Philpot / October 31, 2016 /

The Exchange provides a service that is by and large unseen by the public, but is extremely important: providing uniform items for fallen service members. The Air Force Mortuary Affairs Operations at the Charles C. Carson Center in Dover, Del., works to ensure dignity, honor and respect to fallen service members of current and past…

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More, Healthier Options for On-The-Go Customers

By Robert Philpot / October 31, 2016 /

Growing the Express means bringing more and healthier options for on-the-go customers. New store concepts, signing and graphics will change the look and feel of the Expresses and improve the customer experience. Focus is on trip need, ease of shopping and increasing the basket. “The BE FIT program will take center stage,” said David Arens,…

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