Robert Philpot

Customer Shoutouts: These Associates Rock!

By Robert Philpot / October 31, 2016 /

Anja Diana Overseas Region/Grafenwoehr, Germany I was in the Express two weeks ago and want to acknowledge Anja, who was at the front by herself. The store was packed, but instead of worrying about herself and getting her customers through she began to run back and forth between each register trying to get as many…

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Enroll in Flexible Spending Accounts for 2017

By Robert Philpot / October 31, 2016 /

During open enrollment, Nov. 7 – Dec. 2, you can set aside up to $2,550 pre-tax each year in a healthcare flexible spending account to get reimbursed for eligible medical, dental and vision expenses that aren’t covered by your medical plan. In addition to copays, coinsurance and deductibles, these expenses include: Dental work and orthodontia…

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Don’t Miss Out, Open Enrollment Starts Nov 7

By Robert Philpot / October 31, 2016 /

Open enrollment starts Nov. 7 and lasts through Dec. 2. During this period, you can make benefit choices and changes for 2017. New website Plus, there’s more online. Visit the new DoD NAF at nafhealthplans.com for all the facts, tools and resources to enroll and make the best use of your Exchange benefits throughout the…

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2016 Associate Awards

By Robert Philpot / October 31, 2016 /

November 2016  December 2016

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Dave Nelson’s Operation Callouts for November

By Robert Philpot / October 31, 2016 /

Operation CALLOUTS

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Army Reservist Sophia Henvill served in Operation Desert Storm and now works with the Exchange at Travis AFB.

Proudly Serving the Military Community

By Robert Philpot / September 28, 2016 /

Joe, Nancy and Ereneo Copada Joe Copada, his wife, Nancy and father, Ereneo, exemplify the Exchange phrase “family serving family.” The Copadas have served America’s troops and their families for more than 90 years combined. For 30 years, Ereneo, worked in what was then known as the “data processing” department. Joe worked in maintenance and…

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2016 Exchange Outstanding Associate with Disabilities

By Robert Philpot / September 20, 2016 /

Worldwide Exchange Outstanding Associate with a Disability HIROMI ALLEN Fairchild AFB, Wash. In 2005, Hiromi was hired as a temporary part-time senior store associate in the shoe department and then moved to regular part-time store associate. In 2007, she worked with the operations squad, and in October 2011 Hiromi was selected to fill in as shift…

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2016 Extraordinary Achievement Award Recipients

By Robert Philpot / September 20, 2016 /

              Mickey Bradford Mickey’s collaboration and stellar leadership removed obstacles paving the way for critical corporate initiatives. Mickey led the successful upgrade of the JDA warehouse management system at the West Coast Distribution Center, guiding the team to mock go-lives clearly identifying when systems were reliable and ready for…

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October Customer Shoutouts

By Robert Philpot / September 20, 2016 /

Suzi Pizzolato Overseas Region/Vicenza, Italy Suzi Pizzolato from Customer Service provided outstanding service. I wanted an item from the home and garden department, but it wasn’t listed in the computer as being in the warehouse. She checked the next day, confirmed it was there, put it aside and called me. When I came in to…

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The Doctor Can Talk With You 24/7/365

By Robert Philpot / September 19, 2016 /

Skip time-consuming visits to the urgent-care center if you really don’t need to go. With more than 1 million consultations, a national network of experienced doctors and an average callback time of 10 minutes, Teladoc provides convenient, high-quality healthcare to its members. Teladoc is a feature of DoD NAF medical plans in most U.S states…

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