SSG Mark Kauffman
The upgraded store includes a new quick-serve restaurant, two additional self-checkout registers and an updated layout.
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The partnership allows Exchange shoppers on U.S. Marine Corps bases in the Pacific Region to donate to the relief agency at checkout.
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In 2023, the team built relationships with community partners, installation commanders and military families by conducting “Meet the Managers” events and more than 20 immersion tours with Group and Squadron installation commanders to provide them insight to the daily operation of the Department of Defense’s largest retailer.
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Yi, Tong-hun, an associate at the Osan AB Exchange food court, was recognized after completing more than 100 hours of volunteer service to support the 51st Force Support Squadron’s recreational program.
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When Camp Humphreys General Manager Vanessa Rowland received an order for 800 6-inch Subway sandwiches to feed hundreds of U.S. Boy Scouts who were temporarily being housed at the installation, she took immediate action and found a solution within hours.
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“I wanted to pursue a career in the retail field and the Exchange allowed me to serve the military community and pursue my passion in retail.”
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“I work at the customer service desk, and I love what I do. I get to ask our customers how they are doing and if I can help them, I have done my job.”
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The Navy Veteran appreciated an exchange providing him with a taste of home when he served in Bahrain. As an associate, he appreciates the diversity and opportunities at the Exchange.
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The Army Veteran used to serve Soldiers in a chow line. Now “I get to serve them in a different capacity as the PowerZone sales area manager.”
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Camp Humphreys’ Main Store Manager Debra Melton’s career at the Exchange started in 1991 when she took a job at Darmstadt Foodland in Germany as a cashier. More than three decades later, she is scheduled to retire in July 2023 and start a new chapter in her life.
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