SSG Mark Kauffman

The Exchange and DeCA Partner to Help Soldiers and Marines with Commissary on Wheels

By SSG Mark Kauffman / November 15, 2021 /

On Oct. 15 and 16, the Army & Air Force Exchange Service and the Defense Commissary Agency partnered together to bring the groceries to Camp Hansen with a Commissary on Wheels event in the Camp Hansen Exchange’s concession area,

Read More

‘I am ready to jump in to do anything I can to help our team’

By SSG Mark Kauffman / October 12, 2021 /

Lt. Col. Michael Kolvachek’s goal during his command with the Exchange is to further empower and support teammates as they continue to serve military members and their families.

Read More

Misawa Associate Earns Praise for Customer Service: ‘Her Customers Always Walk Away Happy’

By SSG Mark Kauffman / September 23, 2021 /

Yui Namioka wanted to transfer to customer service because she wanted more interaction with Airmen and their families. She soon recognized the importance of great customer service.

Read More

After 30 Years, Humphreys Food Activity Manager Still Loves Coming to Work

By SSG Mark Kauffman / September 20, 2021 /

Camp Humphreys Food Activity Manager Cha, Hye-chin, has been working for the Exchange since 1991. She still enjoys coming to work and serving the best customers in the world while working side-by-side with her teammates.

Read More

Humphreys Student Wins $500 Exchange Gift Card in You Made the Grade Sweepstakes

By SSG Mark Kauffman / August 9, 2021 /

Sixth-grader Josiah Ko’s hard work and dedication to his studies has earned him an unforgettable paycheck and a lasting memory.

Read More

Camp Humphreys Associate Exemplifies Once a Soldier, Always a Soldier … Soldier for Life

By SSG Mark Kauffman / July 29, 2021 /

Ralph Rusch, an assistant Express manager at Camp Humphreys, was recently recognized by James McConville, chief of staff of the Army, for representing the retirement community in South Korea and worldwide as a volunteer for for the Chief of Staff, Army Retired Soldier Council’s medical team.

Read More

Camp Foster Associate Celebrates 25 Years of Service and is Still Going Strong

By SSG Mark Kauffman / July 12, 2021 /

In 1996, Isuteru Oshiro’s father encouraged her to work for the Camp Foster Exchange in support of U.S. Marines. Twenty-five years later, she believes that was one of the best decisions she’s ever made.

Read More

 ‘I Will be A Customer for Life:’ Maskery Honored for Decades of Service to Air Force, Nation

By SSG Mark Kauffman / June 10, 2021 /

After more than 28 years of service to our Nation, Col. Scott P. Maskery, the Army & Air Force Exchange Service’s Pacific Region commander, is preparing for his next chapter.

Read More

Thanks to Airlift, Burger King Still Reigns at Andersen AFB

By SSG Mark Kauffman / March 22, 2021 /

The Army & Air Force Exchange Service’s Burger King on Andersen Air Force Base faced a challenge the week of March 1. The restaurant was running low on buns—something that could ultimately dethrone customer satisfaction and the taste of home the Exchange is known for. Because of unforeseen circumstances, the American Bakery in Guam was…

Read More

‘My Instincts to Help Kicked in’: Yokota Associate Honored for Heroic Work After Off-Post Accident

By SSG Mark Kauffman / March 10, 2021 /

Mayumi Hongo was enjoying a day off Feb. 17 when she witnessed the aftermath of a serious vehicle accident off-post. Hongo, a Charleys associate at the Yokota BX, quickly noticed the car had a “Y” license plate, which indicated that it belonged to a U.S. service member. Hongo rushed to the aid of the driver,…

Read More