Tom Shull
During a time of challenges, the Exchange continues to rise to the occasion. From a hiring milestone to supporting Afghan guests, the organization delivered for Soldiers, Airmen, Guardians and their families in 2021.
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The entire Exchange team has worked together to ensure the Black Friday weekend was a success, overcoming obstacles such as industry-wide supply chain challenges and the continuing pandemic.
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After an unprecedented 2020, Team Exchange is focused on preserving the hard-earned benefit for all who wear the uniform—past, present and future. Six strategic priorities will increase the organization’s relevancy as the Exchange continues to be a crucial non-pay benefit for those we are so honored to serve.
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One year ago, the COVID-19 pandemic changed our world. All of us have been affected. We have mourned the loss of friends and family as we have made changes to protect those we love. At the Exchange, we came together to quickly transform operations and serve those who serve when our support was needed the…
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Congratulations on the many successes of 2020! Despite the incredible challenges throughout the COVID-19 pandemic, Team Exchange has much to celebrate as you steadfastly brought mission-essential benefits to Soldiers, Airmen, Retirees, Veterans and military families. Well done! At the onset of the pandemic, we committed to stabilizing our workforce and made it through the year…
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Great news! Despite the uncertainty of the pandemic, our latest associate engagement job satisfaction (AEJS) survey shows Team Exchange’s resilience continues to set a very high bar. For 2020, associates rated the Exchange 79, just 2 percentage points below last year’s rating and 7 points above the current industry average. Based on satisfaction survey results…
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While 2020 has been unprecedented, Exchange associates have stepped up to meet unexpected challenges and deliver on its “We Go Where You Go” promise to Warfighters and their families.
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We are receiving notes from commanders at installations around the world praising your hard work, kindness and dedication. You are truly making lives better for our military communities.
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Your Exchange team . . . . remains vigilant in our commitment to provide our associates and the best customers in the world a safe, clean and friendly shopping and working experience.
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Our Vietnam Veterans made great sacrifices and served honorably. Please help the Exchange let them know they are not forgotten.
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