COVID-19

Where Heroes Win! Exchange Shoppers Score More Than $1.1 Million in Prizes in 2020

By Marisa Conner / April 8, 2021 /

Though the COVID-19 pandemic forced the cancellation of many in-store events last year, the Exchange hosted more than 150 sweepstakes to award more than $1.1 million in prizes to the military community. Many of these prizes were presented to the winners at their local PXs and BXs. Subway’s Sip. Rip. Ultimate Trip Sweepstakes for the…

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Watch Now! How to Host Pinning Ceremony for Vietnam War Veterans Day

By Marisa Conner / March 24, 2021 /

The Exchange is honored to celebrate Vietnam Veterans with recognition ceremonies in stores on or around March 29, National Vietnam War Veterans Day. Stores around the world are taking extra precautions to ensure these special events are conducted with care and concern for the health and well-being of both guests and teammates. “It is the…

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Fort McCoy Garrison Command Honors Exchange’s Work During Pandemic

By Robert Philpot / March 23, 2021 /

Even during a normal year, the Fort McCoy Exchange has to be flexible. Fort McCoy is a Total Force Training Center, which means it hosts more than 150,000 outside military personnel for training every year. During the COVID-19 pandemic, the store had to be more resilient than usual to serve troops in training, who come…

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One Year into the COVID-19 Pandemic: Heroes Serving Heroes Remains ‘Mission Critical’

By Tom Shull / March 15, 2021 /

One year ago, the COVID-19 pandemic changed our world. All of us have been affected. We have mourned the loss of friends and family as we have made changes to protect those we love. At the Exchange, we came together to quickly transform operations and serve those who serve when our support was needed the…

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COVID-19 Heroes: Germany Services Team Delivers Personal Touch

By Sgt. 1st Class Taresha Hill / March 11, 2021 /

More than 50 Exchange concessionaires at Baumholder, Kleber, Landstuhl, Vogelweh, Panzer and Ramstein received a thank you letter from Exchange Director/CEO Tom Shull and Chief Operating Officer Jason Rosenberg—with a personal touch. The letter was sent to all Exchange service business managers to share with their concessionaires, but Kaiserslautern Military Community SBM Lani Chandler and…

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Monday Motivation! BE FIT Live Workouts Return to Energize Fitness Regimens

By Loyd Brumfield / March 8, 2021 /

The Exchange’s weekly BE FIT Facebook live broadcasts are continuing in 2021, highlighting the Department of Defense retailer’s commitment to the readiness and resiliency of the military community. BE FIT ambassador Roy Montez and Air Force Senior Master Sgt. Sonja Berry, the Exchange’s director of Public Health and Food Safety, lead the live workouts Mondays…

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Words from Director/CEO Tom Shull: Preserving the Benefit through the Pandemic—A Job Well Done in 2020

By Tom Shull / February 22, 2021 /

Congratulations on the many successes of 2020! Despite the incredible challenges throughout the COVID-19 pandemic, Team Exchange has much to celebrate as you steadfastly brought mission-essential benefits to Soldiers, Airmen, Retirees, Veterans and military families. Well done! At the onset of the pandemic, we committed to stabilizing our workforce and made it through the year…

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Christine Bigot receives Hero Award

COVID-19 Heroes: Rose Barracks Inventory Control Associate Has a Servant’s Heart

By Lisa Ferguson / February 10, 2021 /

Christine has voluntarily taken on additional duties at the Express since the pandemic began.

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Feeding the Future: Europe’s KMC School Meal Program Team Boasts More Than 1,000 Years of Service

By Sgt. 1st Class Taresha Hill / February 2, 2021 /

Since 1955, the Army & Air Force Exchange Service has been feeding Warfighters’ children and the 80 employees from Europe’s Kaiserslautern Military Community Center school meal program have been serving the meals for an astounding combined 1,039 years. “We have the most dedicated and loyal employees,” said Sonja Gates, the school meal program manager for…

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COVID-19 Heroes: Sheppard AFB Associate Honored for Keeping Shoppers Safe

By Lisa Ferguson / January 28, 2021 /

Orange juice, lip balm, ramen noodles, shampoo: What reads like a simple grocery list to most people may actually be a lifeline for others. Karen Graves knows this firsthand. An administrative assistant at the Sheppard Air Force Base Exchange, she recently received a Hero Award for her work managing the store’s personal shopper program. The…

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