Exchange History Articles

Mobile field Exchange (in trailer), Salt Lake City, 2002.

#FlashbackFriday: ‘We go where you go’ took the Exchange to two Olympics

By Robert Philpot / July 30, 2021 /

The Exchange’s “We go where you go” mission went for the gold in supporting troops at two Olympic Games in the U.S.

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Vancouver Barracks, the Exchange’s birthplace as a one-room canteen.

#FlashbackFriday: Getting Back to the Exchange’s Roots

By Robert Philpot / July 23, 2021 /

On July 25. the Exchange will celebrate its 126th anniversary serving those who serve. It all started in a little room on the frontier.

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‘We Go Where You Go’: Army & Air Force Exchange Service Marks 126 Years of Serving Military Community

By Marisa Conner / July 22, 2021 /

At home, abroad, in war zones, through natural disasters—wherever Soldiers, Airmen and Guardians serve, the Army & Air Force Exchange Service has gone with them for the last 126 years.

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#FlashbackFriday: The Scoop on Ice Cream and the Exchange

By Robert Philpot / July 9, 2021 /

July is National Ice Cream Month, so here’s a look at the role ice cream has played in Exchange history.

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Flashback Friday: Arnold joins Exchange associates for a movie premiere in Bosnia

By Robert Philpot / July 2, 2021 /

The first installment of the Exchange Post’s #FlashbackFriday series takes us back to 2002, when  Exchange associates in Bosnia got to see the world premiere of a movie, accompanied by that movie’s big star. Big in more ways than one – the star was Arnold Schwarzenegger. He was part of a USO entertainment tour in…

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The Exchange at 125: Real-Time Help Via Call Centers

By Loyd Brumfield / July 30, 2020 /

In 1992, four people sat around a card table answering phones at headquarters— the Army & Air Force Exchange Service’s first call center, which handled inquiries about the Deferred Payment Plan, the forerunner of today’s MILITARY STAR® card A year later, the call center moved to the first floor of HQ with about 120 associates.…

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The Exchange at 125: Blasts from the Past

By Loyd Brumfield / July 29, 2020 /

Some exchanges around the world are now just fond memories. Many of them started in the early days of World War II to train Army pilots, but then closed after combat ended. In Texas alone, air bases were once located in Amarillo; Austin; Fort Worth; Laredo; and Army posts in Galveston and Mineral Wells, among…

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The Exchange at 125: At One Time, the Exchange Couldn’t Sell TVs or Computers

By Robert Philpot / July 28, 2020 /

Once upon a time, shoppers couldn’t find televisions or computers for sale anywhere in the Exchanges. Since 1949, the House Armed Services Committee and Department of Defense have regulated what the Exchange can sell. In 1986, the committee gave the Exchange permission to sell computers in 130 computer shops worldwide, which became known as “PowerZones”…

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The Exchange at 125: Welcoming Hostages Freed from Iran

By Loyd Brumfield / July 28, 2020 /

On Nov. 4, 1979, Iranian college students, who supported the Iranian Revolution, took over the U.S. Embassy in Tehran and held 52 American staff members who worked there hostage. The hostages were freed on Jan. 20, 1981, after 444 days of captivity. Three days later, associates at Germany’s Hainerberg shopping center greeted them as they…

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The Exchange at 125: Red-Letter July Dates in Exchange History

By Robert Philpot / July 10, 2020 /

July 18, 1866 – Congress does away with the corrupt “sutler” system, effective July 1, 1867. July 24, 1876 – The Secretary of War appoints one post trader at every military post, such as these folks at Fort Buford, N.D. July 25, 1895 – War Department General Orders No. 46 directs post commanders to open…

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