ECP
Behind the scenes of the Exchange’s collaboration with Discover Global Networks to expand MILITARY STAR card acceptance–a project that involved the Exchange Credit Program working with multiple directorates.
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The Exchange’s Contact Center teams play a vital role in providing customer service for MILITARY STAR cardmembers and online shoppers, but during Customer Service Week, they’ll be playing games and participating in team building activities, including a day at the Texas State Fair. “It’s like one big party before peak season,” e-Commerce Customer Experience Manager…
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Through the second quarter of the second year of the MILITARY STAR® Challenge Cup, competition remains fierce.
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Your amazing work to advance our strategic priorities is creating incredible momentum as we head into the final stretch of 2024. Team Exchange’s commitment to outstanding execution is fueling impressive results.
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This fall, the Exchange Credit Program is taking a historic step toward making the MILITARY STAR® the one card for the military community.
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Team, At the Retail, Food and Services Managers Conference in March, we talked about strategic priorities for 2024, which will build on the successes of recent years. The Exchange continues to move forward and grow stronger. The first quarter of fiscal 2024 has already seen strong results. Earnings were $77 million, up 12% over plan.…
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Stores are once again competing to increase their MILITARY STAR numbers—both new accounts and card usage—over the previous year.
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Nearly 300 senior leaders and Express managers worldwide are uniting in Orlando this week for the annual Express Seminar to learn about new products and strategies.
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Customer Experience Associate John Dickson says he was surprised to learn he’d been selected as the worldwide ambassador.
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The MILTARY STAR® card makes a difference—a $439 million difference overall to the military community in FY2023.
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