ECP
Stores are once again competing to increase their MILITARY STAR numbers—both new accounts and card usage—over the previous year.
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Nearly 300 senior leaders and Express managers worldwide are uniting in Orlando this week for the annual Express Seminar to learn about new products and strategies.
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Customer Experience Associate John Dickson says he was surprised to learn he’d been selected as the worldwide ambassador.
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The MILTARY STAR® card makes a difference—a $439 million difference overall to the military community in FY2023.
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Members of the military community had nearly $47,000 in bills paid off in the 10th annual MILITARY STAR Your Holiday Bill Is on Us sweepstakes, including five lucky grand-prize winners who had their entire balances wiped clean.
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Retired Naval Chief Petty Officer Patricia Brooks’ entire MILITARY STAR® card balance was paid off in the 10th annual Your Holiday Bill Is on Us Sweepstakes.
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Retired Staff Sgt. James Mabry was a grand-prize winner in the 10th annual Your Holiday Bill Is on Us sweepstakes! He received his $8,000 prize at a presentation at the Fort Eisenhower PX.
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Despite the Moon Express’ small size, seemingly every customer walks out a new MILITARY STAR® cardmember, thanks to the Moon Express’ secret weapon: customer experience associate Laurie Pollard.
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The winners of the yearlong contest will be announced at the Retail, Food and Services Managers Conference in March, but for now, check out the region winners for the final quarter of FY2023.
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With momentum on our side, Team Exchange moved out to score big wins on critical strategic priorities to increase efficiencies and enhance the customer experience:
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