ECP

A screenshot from the interactive fall fashion guide page on the Exchange HUB

Fall Trend Guide: A Look Behind the Scenes

By Robert Philpot / October 14, 2021 /

The Exchange’s fall fashion trend guide is returning for 2021, debuting Oct. 15.

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Exchange Celebrates Contact Center Associates

By Robert Philpot / October 5, 2021 /

To celebrate Customer Service Week, which runs through Oct. 8, contact center team managers are celebrating with daily events designed to puts smiles on the faces of customer service associates.

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Watch Now! Top Tips from the Experts on How to Increase New MILITARY STAR Accounts

By Marisa Conner / August 17, 2021 /

We asked some of 2020’s top-performing MILITARY STAR associates to share their tips for increasing new MILITARY STAR accounts – watch the video to see their recommendations.

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MILITARY STAR Card Saves Military Community Nearly $30M in 2020

By Marisa Conner / July 27, 2021 /

Reaching for the MILITARY STAR® card at a military exchange store or commissary is strengthening benefits for all who serve and have served.

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Remote Call Center Jobs Offer Flexibility, Security

By Marisa Conner / June 9, 2021 /

The flexibility of the remote jobs makes them a great fit for the military community, including the ability to build long-lasting careers for military spouses.

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The Exchange contact center and escalations teams will celebrate Customer Service Week Oct. 7 with a virtual celebration featuring games, giveaways and more.

Exchange Thanks Contact Center Associates During Customer Service Week

By Robert Philpot / October 5, 2020 /

“We want the team to know how much we appreciate everything they do to take care of our customers.”

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