IG
During the past five years, fraud at the Exchange Inspector General (IG) Office represent less than 3% of our total IG Hotline intakes. This suggests the Exchange’s efforts to prevent fraud seem to be working. However, the Exchange cannot become complacent.
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The 23-year Army Veteran, who joined the Exchange in July, has had eclectic roles in her military career.
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You’ve learned that the Office of Inspector General team is coming to inspect your store. Should you be nervous? Relax—inspections are a good thing for your team and for the Exchange.
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Natural disasters such as hurricanes, earthquakes, typhoons, severe snowstorms or extreme temperatures can strike at any time. Here are some tips for personnel accountability when disaster strikes.
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The IG hotline is a primary method of bringing matters to the attention of the chain of command; correcting problems of all types, including unfairness, at the lowest level; and identifying and eliminating conditions detrimental to the morale, efficiency or reputation of the organization. If you feel the need to use it, here’s a how-to guide.
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While January is dedicated to raising awareness, the Department of Defense and the Army and Air Force Exchange Service commitment to identifying, preventing and responding to human trafficking incidents remains steadfast throughout the year.
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As part of the Exchange’s commitment to safety, the Office of the Inspector General (IG) is focusing on inspecting all firearms counters in 2023, ensuring sales are conducted safely and comply with all federal, state and local regulations.   Â
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As part of the Exchange’s efforts to ensure proper firearm oversight and policy compliance, two headquarters associates, were invited to attend a National Instant Criminal Background Check System (NICS) Retailer Day event hosted by the FBI’s Criminal Justice Information Service Division in San Antonio.
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After a 20-year Army career, Lt. Col. Faith Lee, chief of inspections in the Inspector General’s Office, is preparing to retire in October. In a way, one of her last assignments for the Exchange brought her career to a full circle.
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