IT

Fort Hood Exchange Internship Preparing Soldier for Transitioning to Civilian Life

By Marisa Conner / July 28, 2021 /

Army Spc. Chloe Roberts knows that transitioning to civilian life has challenges, but she’s preparing herself by interning at the Exchange’s Fort Hood store as an end user-computer technician through the Department of Defense’s Operation Warfighter (OWF) program

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The Exchange’s Website Turns 25. Here’s how it’s Grown Up.

By Robert Philpot / July 26, 2021 /

Days after www.aaafes.com debuted, thousands found AAFES’ new online home. It evolved into the user-friendly ShopMyExchange.com, and it will continue to grow.

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Exchange Heroes Recognized for Going Above and Beyond After Dallas Storm

By Julie Mitchell / May 17, 2021 /

Director/CEO Tom Shull is recognizing dozens of associates from IT, Real Estate, Merchandising and Human Resources for their around-the-clock heroic work after Winter Storm Uri severely damaged the Exchange’s headquarters in Dallas in February.

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IT Associates Gather Virtually to Tout Ideas in Innovation Challenge

By Loyd Brumfield / March 25, 2021 /

IT associates shared their ideas for innovative solutions during a difficult year in the directorate’s annual Innovation Challenge celebration. About 300 Information Technology associates attended the Jan. 27 virtual event, which featured the theme of “Innovationopoly,” an homage that borrowed images and presentation layouts from Monopoly as part of the celebration. “I thought it was…

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EPOS Streamlines Cashier Communications

By Robert Philpot / March 17, 2021 /

Call it the gift that keeps on giving. In 2018, the Exchange completed the rollout of the new enterprise point of sale (EPOS) system, bringing the Exchange’s many lines of business together under a unified POS platform. Now, more than two years after the system’s launch, the Exchange’s IT/omni-channel team has leveraged features to realize…

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Winter Storm Update: Exchange Headquarters ‘Was Moments Away’ from Losing Critical Connectivity

By Loyd Brumfield / February 25, 2021 /

Exchange Headquarters was reopened to associates Feb. 22—except for some areas of the first and second floors—thanks to round-the-clock work by associates in the IT and Real Estate directorates to repair the damage. Some work was herculean, as associates dealt with an estimated 150,000 square feet of flooding on the second floor. “Some computers sat…

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Winter Storm Update: Dallas HQ Sustains Damage During Historic Freeze

By Loyd Brumfield / February 19, 2021 /

After a 100-year winter storm swept across Texas at the start of the week, crews went into overdrive to repair damage and prepare Exchange Headquarters for a return to limited occupancy. Extreme temperatures and power outages caused waterlines and pipes to burst, flooding parts of the building. Frozen drain lines also thwarted some mechanisms in…

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Associates Urged to be Vigilant During Cyber Security Awareness Month

By Loyd Brumfield / October 22, 2020 /

The email that arrived in Exchange inboxes Oct. 5 seemed innocuous: “Effective as of September 15th, 2020 we released an updated Employee Handbook,” began the note purported to be from human resources. “Employees” were instructed to click on a link to provide an electronic signature. But it was a trick—and a test. Anyone who clicked…

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