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New eCommerce Contact Center to Improve Customer Service

By Robert Philpot / March 3, 2022 /

A new, dedicated ShopMyExchange.com contact center is taking the online customer experience to the next level.

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The Eagle Has Landed! Fort Hood Exchange is First PX to Welcome American Eagle

By Keiana Holleman / February 22, 2022 /

The iconic denim brand is also available at ShopMyExchange.com and will roll out to more than 30 PXs and BXs in 2022.

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American Eagle is Landing at ShopMyExchange.com, Select PXs, BXs

By Keiana Holleman / February 17, 2022 /

The Exchange will launch the brand Friday at Fort Hood.

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Sweet Support: Exchange Ships Nearly 200,000 Boxes of Girl Scout Cookies to Troops Overseas

By Robert Philpot / February 14, 2022 /

For more than 20 years, the Army & Air Force Exchange Service has ensured that Girl Scouts from families serving in Europe and the Pacific have the cookies in time for selling season.

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126 Years of Family Serving Family—Paul and Lisa Monda, Waco Distribution Center

By Tim Meyer / February 14, 2022 /

For Valentine’s Day, a story about associates who met at the Waco DC and have a family tradition of service that goes back for decades.

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Words from Director/CEO Tom Shull: Strengthening the Benefit in 2021

By Tom Shull / February 2, 2022 /

During a time of challenges, the Exchange continues to rise to the occasion. From a hiring milestone to supporting Afghan guests, the organization delivered for Soldiers, Airmen, Guardians and their families in 2021.

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Blooming Soon: Outdoor Living Seminar Starts Feb. 7

By Robert Philpot / February 1, 2022 /

The Exchange’s annual Outdoor Living Seminar will give associates the knowledge they need to spring forward into assisting customers looking to enhance their outdoor environment.

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Keesler BX Plays Key Role in Wreath-Laying Event at Biloxi National Cemetery

By Robert Philpot / December 21, 2021 /

Since 2015, the Keesler Exchange has assisted Crusaders for Veterans in ordering wreaths to honor the fallen at the cemetery. But the store’s support goes beyond filling orders,

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Exchange Suits Up For America’s Game

By Chris Ward / December 14, 2021 /

For the fourth year in a row, the Exchange brand was prominently featured in and around one of the biggest rivalries in college football.

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From Director/CEO Tom Shull: Exchange is Strong During Holiday Season Despite Challenges

By Tom Shull / December 2, 2021 /

The entire Exchange team has worked together to ensure the Black Friday weekend was a success, overcoming obstacles such as industry-wide supply chain challenges and the continuing pandemic.

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