Directorates/Regions

Humberto Tovar, e-commerce manager at WCDC, tells LTG Dahl about efficiencies the gained to prepare for the launch of Veterans online shopping benefit.

General Sees Exchange DC Technology First-Hand

By Julie Mitchell / September 1, 2017 /

Managers at the West Coast Distribution Center recently provided U.S. States Army Installation Management Command Commander LTG Kenneth Dahl a behind-the-scenes look at how the Exchange’s logistics network is transforming to welcome home 13 million Veterans with a lifetime online shopping benefit, starting on Veterans Day.

Read More

Loss Prevention: CAUGHT . . . doing the right things

By Robert Philpot / September 1, 2017 /

These associates were CAUGHT by loss prevention, but not for trying to shoplift or steal money out of the cash register. They were caught doing the right things: helping the Exchange cut job-related injuries that could turn costly. Click on the pictures to find out what they were caught doing RIGHT.

Read More

Veteran Managers Named SVPs

By Robert Philpot / September 1, 2017 /

Anna Iosefo has been promoted to senior vice president of the Central Region, while Mike Smietana has been named senior vice president of real estate, Director/CEO Tom Shull announced. In their new roles, Iosefo and Smietana will lead strategies of their respective divisions to align with the Exchange’s mission, vision and long-term business objectives, Shull…

Read More
Associate Nicholas Goya from Okinawa welcomes COO Dave Nelson to his facility.

COO Dave Nelson Visits Pacific Region

By Robert Philpot / August 1, 2017 /

EVP/COO Dave Nelson made his first official visit to the Pacific Region. Awed with the dedication of associates in mainland Japan, Okinawa and Korea, Nelson said he was proud the hard-working Pacific team was part of the Exchange family.

Read More
Afghanistan supply route

Delivering to Contingency Locations Not a Smooth Road

By Robert Philpot / August 1, 2017 /

Despite goat paths and rugged mountain tunnels, the Exchange’s Logistics Directorate managers and drivers always seem to get the goods to the troops in contingency locations. Read how they do it.

Read More
Troops deployed to Saber Guardian 17 eagerly await the opening of the MFE.

‘It’s Just a Tradition’: Exchange Supports 14,000 Troops During Saber Guardian 17

By Julie Mitchell / August 1, 2017 /

The Exchange supports 14,000 troops participating in the training exercise in the Black Sea region, with mobile field exchanges (MFEs) at Cincu and Papa Air Base, Hungary; as well as semi-permanent stores located at MK Air Base, Romania, and Novo Selo Training Area, Bulgaria.

Read More

‘I’m Even Prouder to See What Our Troops Really Do’

By Julie Mitchell / August 1, 2017 /

To deliver a taste of home to Soldiers participating in Saber Guardian 17, the U.S. Army Europe-led multinational military exercise in the Black Sea region this summer, Vasquez and six Exchange teammates staffed a 53-foot-long mobile field exchange (MFE), packed from floor to ceiling with cold drinks, microwavable meals, tuna, beef jerky, snacks, shampoo, deodorant and toothpaste.

Read More

Challenging Yet Rewarding Visit to Northernmost Military Installation

By Chris Ward / August 1, 2017 /

Far from the friendly confines of the United States sits an air base that has no gate or roads leading into it. The only way in or out is by air, and even that mode of transportation is not a given considering the environmental factors unique to Greenland.

Read More

Understanding Exchange Strategic Priorities: Increase MILITARY STAR Portfolio

By Robert Philpot / August 1, 2017 /

  The Exchange Credit Program (ECP) has ramped up initiatives for 2017 to meet the strategic priority, “increase MILITARY STAR portfolio.” First, the ECP is working across directorates to prepare for the new Veterans online shopping benefit that starts Veterans Day, Nov. 11. On that day, the Exchange will welcome home potentially 13 million honorably…

Read More
Wahlburg at HQ

Celebrity Endorsements Bring Excitement to Veterans Online Shopping Benefit

By Robert Philpot / August 1, 2017 /

Celebrities visiting Exchange facilities is nothing new, but a recent visit to HQ by retired Navy SEAL Marcus Luttrell and actor Mark Wahlberg stirred up quite a crowd. Wahlberg and Luttrell came to the Exchange HQ in Dallas to present a new sport nutrition brand, Performance Inspired. Both men paired up with Tom Dowd, former…

Read More