Store Operations
Store teams that generated the most Exchange Protection Plan sales took center stage during an awards presentation at the Retail, Food and Services Managers’ Conference.
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The Exchange’s top-performing vendors were recognized for their contributions in serving those who serve Wednesday at the Retail, Food and Services Managers’ Conference.
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“Services and Food play such a significant role in the organization,” Rosenberg told SFD team members, who are joining retail teammates in a conference for the first time. “We’re going to make sure we keep this going every year. We don’t want to turn back from this.”
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The Exchange’s Retail, Food and Service Managers’ Conference honored the winners of the Global Connection, Safety and MILITARY STAR® Challenge Cup awards.
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Top Exchanges were recognized for excellence, receiving the COO X Award, Building the Bench Award, the Services Cup and newly added UROC Award.
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The Retail Food and Services Managers Conference started with a bang with the awarding of the Director/CEO Cup, the Exchange’s highest honor.
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Leading cheers of “Better Together,” the theme of the Exchange’s first Retail, Food and Services Managers’ Conference, Director/CEO Tom Shull kicked off the conference with a message emphasizing unity and strength.
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With momentum on our side, Team Exchange moved out to score big wins on critical strategic priorities to increase efficiencies and enhance the customer experience:
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Studying hard yielded great results for two sisters who took second and third place in the Exchange’s worldwide You Made the Grade sweepstakes—the first time in the program’s 23-year history siblings won in the same drawing.
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The Exchange is positioning the organization for the future by significantly integrating retail operations and merchandise functions to improve the customer experience and increase sales and earnings.
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