Store Operations

Exchange Celebrates New Donation Partnership with Navy-Marine Corps Relief Society

By SSG Mark Kauffman / November 2, 2023 /

The partnership allows Exchange shoppers on U.S. Marine Corps bases in the Pacific Region to donate to the relief agency at checkout.

Read More

Exchange Teams Work to Make In-Store Support of Navy-Marine Corps Relief Society a Reality

By Marisa Conner / October 11, 2023 /

When command leadership at Pacific Region installations approached the Exchange about expanding its military relief partnership to include the Navy-Marine Corps Relief Society (NMCRS), teams from across the Exchange sat down to plan a course of action. It only took one meeting to make it happen.

Read More

Words From the Director/CEO: A Midyear Update on Strategic Priorities for 2023

By Tom Shull / September 8, 2023 /

With the second half of FY 2023 in full swing, the Exchange remains strong, supporting the mission through critical strategic value levers to protect and preserve the hard-earned benefit we are honored to provide service members and their families.

Read More

Exchange Rolls Out 1,000th Self-Checkout, With More On the Way

By The Exchange Post / July 26, 2023 /

Self-checkout, a strategic priority for the Exchange, was one of 2022’s biggest success stories and continues its momentum in 2023.

Read More

Exchange Credit Program Quickly Pivots to Provide Assistance for Guam Cardholders Following Typhoon

By Marisa Conner / June 15, 2023 /

After Super Typhoon Mawar hit Guam on May 24, the Exchange Credit Program (ECP) team sprang into action, assessing how it could help MILITARY STAR® cardmembers affected by the typhoon. Other directorates pitched in to help the ECP team.

Read More

PIN Pad Changes Implemented to Boost Support to Military Relief Funds

By Marisa Conner / May 11, 2023 /

In 2022, Exchange shoppers stepped up and generously donated more than $1.5 million to Army Emergency Relief and the Air Force Assistance Fund.

Read More

Director/CEO Tom Shull Opens MSM/GM Conference With Message About Exchange Strength

By Robert Philpot / April 3, 2023 /

The theme of the first MSM/GM Conference since 2019 is “Exchange Strong,” words that Director/CEO Tom Shull underscored in opening remarks about the strength of the Exchange, and about plans to build on that strength.

Read More

Exchange Teams Prepare for Big Changes as 9 Army Posts Get New Names

By Robert Philpot / March 22, 2023 /

This year, nine Army installations named for Confederate figures will be renamed after people who exemplify U.S. military and national values. The changes will have a significant effect on Exchanges at all the posts. The changes begin with Virginia’s Fort Pickett, which will officially become Fort Barfoot on March 24. For the Exchange, this is…

Read More

Camp Humphreys Student Wins $500 Exchange Gift Card for Academic Success

By SSG Mark Kauffman / February 9, 2023 /

Kyrene Morgan Joves, a fourth-grader at Central Elementary School on Camp Humphreys, received a $500 Exchange gift card for winning third place in the Exchange’s You Made the Grade (YMTG) sweepstakes.

Read More

Words From the Director/CEO: A Job Well Done in 2022

By Tom Shull / February 6, 2023 /

Congratulations on another successful year! Here is some of what Team Exchange accomplished in FY22.

Read More