Store Operations
A 12-year-old student at Patton Junior High School in Fort Leavenworth took home the first-place prize in the Exchange’s worldwide You Made the Grade sweepstakes. The program celebrates military students’ academic success and resilience in the classroom.
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Every year, especially since the peak of the COVID-19 pandemic in 2020, Black Friday has been a little different. And every year, the Exchange adapts and faces the challenges.
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The partnership allows Exchange shoppers on U.S. Marine Corps bases in the Pacific Region to donate to the relief agency at checkout.
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When command leadership at Pacific Region installations approached the Exchange about expanding its military relief partnership to include the Navy-Marine Corps Relief Society (NMCRS), teams from across the Exchange sat down to plan a course of action. It only took one meeting to make it happen.
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With the second half of FY 2023 in full swing, the Exchange remains strong, supporting the mission through critical strategic value levers to protect and preserve the hard-earned benefit we are honored to provide service members and their families.
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Self-checkout, a strategic priority for the Exchange, was one of 2022’s biggest success stories and continues its momentum in 2023.
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After Super Typhoon Mawar hit Guam on May 24, the Exchange Credit Program (ECP) team sprang into action, assessing how it could help MILITARY STAR® cardmembers affected by the typhoon. Other directorates pitched in to help the ECP team.
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In 2022, Exchange shoppers stepped up and generously donated more than $1.5 million to Army Emergency Relief and the Air Force Assistance Fund.
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The MSM/GM conference kicked off on Monday with the presentation of store awards, including the COO X Award, the Building the Bench Award and the Service Cup.
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The theme of the first MSM/GM Conference since 2019 is “Exchange Strong,” words that Director/CEO Tom Shull underscored in opening remarks about the strength of the Exchange, and about plans to build on that strength.
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