Store Operations

Kadena Air Base Student Wins $1,500 Exchange Gift Card for Academic Success

By SSG Mark Kauffman / February 2, 2023 /

Ayleen Castillo, a sixth grader at Kadena Middle School, received a $1,500 Exchange gift card for winning second place in the Exchange’s You Made the Grade (YMTG) sweepstakes.

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USAG Stuttgart Middle Schooler Wins $2,000 Grand Prize in ‘You Made the Grade’ Sweepstakes

By Marisa Conner / February 1, 2023 /

When Naya Johnson, a fifth-grader at Patch Middle School at U.S. Army Garrison Stuttgart in Germany, found out she won a $2,000 gift card in the Exchange’s  You Made the Grade sweepstakes, she was more surprised than most winners. “I had forgotten that I entered into the drawing!” said Naya, who was randomly selected as…

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Santa, the Grinch, Elusive Elves and More: How Exchanges Worldwide Make the Holidays Fun

By Robert Philpot / December 22, 2022 /

Exchanges worldwide held Santa photo ops, as well as contests, music and more to engage shoppers and relieve holiday stress.

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Team Exchange Readies for Black Friday Weekend

By Robert Philpot / November 17, 2022 /

Inflation and changes in customer buying habits are challenges facing all retailers this Black Friday, but Exchange leaders are cautiously optimistic and ready to adapt.

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Team Exchange Supports Soldiers’ Readiness and Resiliency at Army Ten-Miler in D.C.

By Keiana Holleman / October 11, 2022 /

The Exchange’s BE FIT 360 Ambassador Roy Montez joined roughly 20,000 military and civilian runners from around the world in Washington, D.C., on Oct. 8 to participate in the third-largest 10-mile race in the world.

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ICYMI: Mr. Shull’s Midyear Update

By Robert Philpot / September 21, 2022 /

In the spring, the Exchange set aggressive goals to further strengthen support for military communities worldwide. Team Exchange has been exceeding expectations with these low-risk, high-value goals, which include using technology to improve customer experience at stores and restaurants, opening more quick-serve program restaurants, increasing DoorDash delivery, intensifying healthcare services, expanding the ShopMyExchange.com assortment and…

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Words From the Director/CEO: Strategic Priorities for 2022—A Midyear Update

By Tom Shull / September 13, 2022 /

Team, In the spring, we set aggressive goals to further strengthen the support we are honored to provide military communities around the world. As of August, our year-to-date earnings are $181 million, 73% above financial plan. Congratulations! Team Exchange is exceeding all expectations. To keep this incredible momentum going, sharing a brief update on the…

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Japan, Korea Exchanges Escape Major Damage from Typhoon Hinnamnor

By Robert Philpot / September 7, 2022 /

All associates were reported safe after the strongest Pacific storm of the season made landfall in eastern Asia during the weekend.

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Exchange Associates Featured in National TV Ads for Football Season

By Marisa Conner / September 1, 2022 /

Don’t miss @ExchangeAssoc on national TV this fall in commercials that will air during Army, Air Force and Navy football games. Military VIPs will also tout the lifetime Exchange benefit.

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Bigger, Better Prizes for Military Students as ‘You Made the Grade’ Gets an Upgrade

By Marisa Conner / August 31, 2022 /

The academic achievement program for military kids is kicking off its 22nd year—and the Store Operations team is bringing a fresh approach with bigger and better prizes.

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