Store Operations

Fort Sam Houston Associate’s Children Have Served in Three Military Branches

By Robert Philpot / August 29, 2022 /

Deborah Williams, sales & merchandise manager at Joint Base San Antonio-Fort Sam Houston, wears three “Badges of Honor” that tell customers and teammates about her military connections. All three have “Mom” on them.

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Vandenberg Associate Helps MILITARY STAR® Program Put Power of QR Codes in Ambassadors’ Hands

By The Exchange Post / August 18, 2022 /

Vandenberg Space Force Base Exchange Computer Operator Julia Carr was telling a shopper about the MILITARY STAR® card last year when she had an idea.

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Standout MILITARY STAR Associates Share Secrets of Success

By Marisa Conner / June 13, 2022 /

In 2021, the top 25 associates alone accounted for more than 9,600 new MILITARY STAR accountholders. The Exchange Post chatted with the top five associates, who processed nearly 4,000 MILITARY STAR applications in 2021, and got the inside scoop on how they’ve found success.

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On the Road Again … Exchange BE FIT Joins Army Strong B.A.N.D.S. Tour

By Keiana Holleman / May 31, 2022 /

#BEFIT ambassador Roy Montez teams up with the Army Family MWR’s #StrongBANDS program to promote healthy and active lifestyles for Army communities across the U.S.

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Words From the Director/CEO: Strategic Priorities for 2022

By Tom Shull / May 18, 2022 /

Read about the aggressive, yet achievable, goals to do even more for the communities we are privileged to serve.

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Exchange Shoppers Donate $2 Million to Military Relief Funds in 2021

By Marisa Conner / May 10, 2022 /

With the hardships of the COVID-19 pandemic affecting many members of the military community in 2021, AER and AFAF’s missions remained crucial in supporting Soldiers, Airmen and Guardians facing difficult circumstances.

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Virtual Toolbox Makes Store Operations Information Accessible to All Associates

By Marisa Conner / May 3, 2022 /

For associates in the field, keeping up to date and informed on Store Operations information is getting easier and faster, thanks to the introduction of the virtual toolbox on MyApps.aafes.com, which was announced this week at the Express Seminar.

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Scan and Go: Self-Checkout Launches at Six Exchanges

By Marisa Conner / April 20, 2022 /

The Exchange plans to roll out an additional 300 self-checkout lanes to more than 80 main stores and Expresses by year’s end. The project, a 2022 value lever, will enhance the shopper experience by reducing time spent queuing and providing more options that match the outside-the-gates experience

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MILITARY STAR Pays Off More than $38,000 in Holiday Bills in Annual Sweepstakes

By Marisa Conner / April 12, 2022 /

MILITARY STAR’s eighth annual Your Holiday Bill Is on Us sweepstakes paid off holiday bills for five grand-prize winners.

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Badges of Honor Celebrate Military Connections, Create Bonds With Shoppers

By Robert Philpot / April 7, 2022 /

Whether they’re Veterans, military spouses or the parent or child of someone in the military, Exchange associates can wear their military connections proudly under the Badges of Honor program.

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