News

One-Stop Shop Opens in Zagan, Poland

By Brad Nisbett / June 1, 2017 /

Months of planning and coordination between the 4th Infantry Division, United States Army Europe (USAREUR) and Exchange associates culminated with the grand opening of the Zagan Troop Store in April.

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World War I tent PX

2015 Exchange Annual Report Wins Design Award

By Robert Philpot / June 1, 2017 /

The Corporate Communication team added another accolade to its growing list of Graphic Design USA, American Inhouse Design Awards. Sandi Lute, chief of communications and public affairs; Johnny Olson, corporate communication manager; Steve Smith, corporate communication editor/historian; and Ryan Smith, corporate communication writer/editor, were recognized for creation, design and writing of the Exchange 2015 Annual…

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Wounded Warriors Heroes Service

Wounded Warrior Hires Reach Milestone

By Robert Philpot / June 1, 2017 /

The Exchange reached an important milestone this spring—the hiring of its 1,000th Wounded Warrior since 2010.

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Always Available — eBenefits

By Robert Philpot / June 1, 2017 /

Active associates, eBenefits is available right at the tips of your fingers.

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Going on Vacation? Don’t Let Your Lab Tests Slide by the Wayside

By Robert Philpot / June 1, 2017 /

Summer means vacation time and travel. If your doctor has ordered lab tests, it’s important to stay on track. This is true whether you’re at home or traveling. Aetna’s preferred national lab, Quest Diagnostics, makes it easy. Locations anywhere You can go for a test even while traveling at Quest’s more than 2,200 patient service…

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Loss Prevention’s CAUGHT Doing the Right Thing

By Robert Philpot / June 1, 2017 /

These associates are using one of the Exchange’s core values, “The ability to use good judgment,” by taking loss prevention and safety strategies seriously, thus saving the organization thousands of dollars. Click on each picture to see what they did.

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Retirees: Try These Mypenpay Resources

By Robert Philpot / June 1, 2017 /

When logging on to aafesretirement.mypenpay.com for the first time: Select your Social Security number (SSN) as login preference. Enter your SSN with no dashes. Enter the password provided. Select “Login.” Answer three security questions. Enter a personal password between six and 20 characters without special characters. It may contain alphabetical characters, numeric characters or both.…

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June’s Customer Shoutouts: These Associates Rock!

By Robert Philpot / June 1, 2017 /

Andrew Turner Europe Region/Grafenwoehr, Germany I wanted to take a minute to comment on an outstanding customer service experience I had with Andrew in the shoe department. He was very knowledgeable and despite having a heavy work flow and attending to other customers, he made sure my questions were answered and went above and beyond…

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Fort Drum Soldiers Running in the snow

Get to Know the Mission and Unique Customers at Fort Drum

By Robert Philpot / June 1, 2017 /

Named in honor of Lt. Gen. Hugh A. Drum, who served in both world wars and was president of the company that managed the Empire State Building. Maj. Gen. Frederick Grant (son of Ulysses Grant) purchased the land in upstate New York in 1908. Originally named Camp Pine, units used the favorable summer climate to…

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GEN Perna shook the hand of each associate recognized, including Rita King.

Four-Star General Shows His Appreciation at Redstone Arsenal

By Julie Mitchell / May 1, 2017 /

Exchange associates at Redstone Arsenal received a once-in-a-lifetime honor—a challenge coin and sincere words of thanks from GEN Gustave Perna, commander, U.S. Army Materiel Command.

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