Director/CEO
Team Exchange, In the event of a federal government shutdown Dec.21, the Army & Air Force Exchange Service will remain open. Associates will not see an interruption in payroll. The Exchange does not rely on appropriations from Congress and as a non-appropriated fund entity of the Department of Defense, most of the organization’s operating budget…
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Team, As we near the close of FY 2024, your incredible work to advance our strategic priorities continues to increase the Exchange’s momentum. Team Exchange’s dedication to the best customers in the world creates impressive results. Earnings through the third quarter are $388 million, 23% above plan. These numbers are attributable to rigorous cost control from…
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Team, Months of hard work across the Exchange paid off as Black Friday weekend sales were up more than 2% vs. 2023. The Merchandising, eComm, Logistics and Store Operations teams, working closely with all five regions, spend months preparing for this annual event, which is executed by store teammates worldwide who are passionate about serving…
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As you spend time with loved ones this season, please keep in mind that holiday gatherings create special opportunities to share our amazing story of serving those who serve and have served.
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As it approaches 130 years of service, the Army & Air Force Exchange Service remains steadfast and focused on mission support for the military community, Director/CEO Tom Shull told military resale leaders and vendor partners at the American Logistics Association’s annual convention.
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Your amazing work to advance our strategic priorities is creating incredible momentum as we head into the final stretch of 2024. Team Exchange’s commitment to outstanding execution is fueling impressive results.
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The collaboration is part of the Exchange’s priority to bring the best national brands to America’s heroes tax-free.
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One of the namesakes of Fort Gregg-Adams, LTG Gregg, who passed away Aug. 22, held the distinction of being the only living person in modern Army history to have an installation named after him. He is also part of Exchange history.
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This year’s survey, which will be available through July 31, will feature more actionable and measurable questions aimed at benchmarking associate satisfaction and engagement within the Exchange.
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According to the National Retail Federation’s annual list of the best-performing retailers, the Exchange is now outperforming major retailers such as Hobby Lobby and JCPenney.
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