Senior Leadership Editorials
What are your top priorities as President/Chief Merchandising Officer? I am extremely excited about the future of the Exchange. On Jan. 11, the Department of Defense signed a letter announcing a policy change to allow all honorably discharged veterans to shop the Exchange online. Copies of the memorandum were sent to lawmakers on four House…
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“We go where you go” is not just a motto, it’s something we truly believe in. I want to ensure that Airmen, Soldiers, Sailors, Marines and Coast Guard are aware of the Exchange’s mission. I plan to effectively communicate that mission worldwide.
Read MoreEach new year offers an opportunity to reflect on where we have been, where we are going, and perhaps those who inspired us. To start 2017, please allow me to share some memories of someone who shaped my approach to work, people and life—my grandmother Marguerite “Daisy” Counter.
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My work is definitely not directly impactful like those of store operations or the merchandise directorate. But longer term, programs like VOSB, or the avoidance of pitfalls, for example, might mean that the future is altered in some way compared to status quo.
Read MoreTwo seasoned managers at HQ in Dallas have been promoted to senior positions over departments critical to the Exchange’s online and overall financial success.
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Happy holidays! This month, we are privileged to celebrate this special time of year with our family, at home and at the Exchange. This is a time to reflect on the year that was and look forward to the new one ahead.
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What will your legacy be? If you think about it, the vast majority of our associates know the policies, programs and requirements for completing their duties. Why then are some more effective than others?
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For many Americans, November is a time of football and friends—it is also a time to give thanks. As I have done for the past four years, it is you—the spouses, veterans, patriots and wounded warriors who make up the Exchange team—who I will be thinking of this Thanksgiving.
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I want everyone to know I take my responsibility as the financial steward of the Exchange very seriously. I am here to not only look out for Exchange associates, but also for the continued benefit of our military members.
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Show your Exchange pride each and every day. Share your journey, tell our story and join me in letting the world know the Exchange is like no other. With a mission to serve Soldiers, Airmen and their families wherever they go, the Exchange is unique. As a member of the Exchange team, you play an…
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