Senior Leadership Editorials
Great news! Despite the uncertainty of the pandemic, our latest associate engagement job satisfaction (AEJS) survey shows Team Exchange’s resilience continues to set a very high bar. For 2020, associates rated the Exchange 79, just 2 percentage points below last year’s rating and 7 points above the current industry average. Based on satisfaction survey results…
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Army & Air Force Exchange Service Director/CEO Tom Shull shared the Department of Defense largest retailer’s vision for preserving the benefit during the COVID-19 pandemic at the American Logistics Association’s annual convention. “Team Exchange continues to address the pandemic—and we will be ready in the face of uncertainty,” Shull told the convention’s virtual audience, which…
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DALLAS – Army & Air Force Exchange Service Director/CEO Tom Shull received the Department of Defense Distinguished Service Award from the National Defense Transportation Association (NDTA) during the organization’s virtual fall meeting on Oct. 8. Since World War II, NDTA has provided a trusted environment where government, military and private sector professionals can collaborate toward…
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While 2020 has been unprecedented, Exchange associates have stepped up to meet unexpected challenges and deliver on its “We Go Where You Go” promise to Warfighters and their families.
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From the onset of the COVID-19 pandemic, the Army & Air Force Exchange Service has remained mission essential. The Department of Defense retailer’s agility is proving to be a force multiplier in protecting the force as strategic shifts ensure the Exchange benefit remains strong for many years to come. During an American Logistics Association/Exchange virtual…
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We are receiving notes from commanders at installations around the world praising your hard work, kindness and dedication. You are truly making lives better for our military communities.
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Your Exchange team . . . . remains vigilant in our commitment to provide our associates and the best customers in the world a safe, clean and friendly shopping and working experience.
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