Senior Leadership Editorials
In a matter of days, the Army & Air Force Exchange Service, along with our sister exchanges, will give our Nation’s Veterans the homecoming their distinguished service deserves. This Veterans Day, the lifetime online military exchange shopping benefit will be a reality for 21 million heroes who raised their right hands, took the oath and served with honor.
Read MoreNot only are you a leader for your customers, but you are leaders to your fellow associates as well.
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For the Exchange’s Logistics Directorate, leaning forward has meant transforming the way our CONUS distribution centers in Virginia, Texas and California operate as they become online fulfillment centers.
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As brick-and-mortar retailers invest heavily in strengthening online offerings and e-commerce powerhouses acquire competitors to leverage physical stores, we are witnessing a seismic shift in retail. Fortunately, we saw this coming and began focusing resources, time and attention to ShopMyExchange.com five years ago.
Read MoreDuring the past several Exchange Post articles, and more recently in my monthly “Taking Care of People is Good for Business” messages, you may have noticed a focus on the need for us to further develop our competencies as we improve ourselves to be even more effective. People who have the best competencies have what…
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A large part of what makes the Exchange unique is our capability and dedication to care for service members far from home. We provide to our heroes in far-flung corners of the world the familiar products, dining experiences, fresh-baked goods made with American ingredients, nutritious and affordable school lunches for Warfighters’ children, combat uniforms below cost and gasoline prices significantly lower than those found on the European economy.
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EVP/COO Dave Nelson made his first official visit to the Pacific Region. Awed with the dedication of associates in mainland Japan, Okinawa and Korea, Nelson said he was proud the hard-working Pacific team was part of the Exchange family.
Read MoreWhat does the Exchange Credit Program do for the organization? The Exchange Credit Program operates the MILITARY STAR® credit card program for the Army, Air Force, Navy, Marine Corps and Coast Guard exchanges. Our core mission is to offer responsible credit solutions to enhance the lives of service members and their families. With more than…
Read MoreOur 2016 Annual Report is now online and chock full of details regarding many of the Exchange’s amazing achievements last year.
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In May, many of our teammates had the opportunity to hear Melissa Stockwell present at the Express seminar in Orlando. A highly decorated Soldier who was injured in Iraq on April 13, 2004, Melissa lost her left leg above her knee to a roadside bomb on the streets of Iraq.
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