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Words From the Director/CEO: Strategic Priorities for 2022—A Midyear Update

By Tom Shull / September 13, 2022 /

Team, In the spring, we set aggressive goals to further strengthen the support we are honored to provide military communities around the world. As of August, our year-to-date earnings are $181 million, 73% above financial plan. Congratulations! Team Exchange is exceeding all expectations. To keep this incredible momentum going, sharing a brief update on the…

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127 Years of Family Serving Family: Henry “Robbie” Robinson, Fort Meade

By Marisa Conner / September 12, 2022 /

The Air Force Veteran has worked for the Exchange for 32 years, all of them at Fort Meade.

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#FlashbackFriday: A Pictorial Look Back at 9/11 and Exchange Support for Troops and First Responders

By Robert Philpot / September 9, 2022 /

Sunday will mark the 21st anniversary of 9/11, a day that affected all Americans and that some Exchange associates experienced firsthand.

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Veteran Dan Daniel Driver Earns Truck Council’s All-Star Award

By Marisa Conner / September 9, 2022 /

Congrats to Eric Hoff, who was named an All-Star Driver by the National Private Truck Council! Hoff has driven 2 million miles for the Exchange and is the seventh driver to be named an All-Star.

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OPERATION: Call Out—Pacific Region

By Jason Rosenberg / September 8, 2022 /

Jeffrey Vannorman, Deja Bates and Saori Shiojima represent the “Best of the Best” from the Pacific Region. Our teams continue to provide amazing customer experiences for our service members, retirees and their families within our communities. We could not be prouder of what they do daily. Their actions reflect great credit upon themselves and the Pacific Region. Pacific Pride!

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OPERATION: Call Out—Europe Region

By Jason Rosenberg / September 8, 2022 /

The hard work and dedication to our service men and women provided by Nicole Hampshire, Ryan Aninon and Selena Mazzega are outstanding. Their efforts to continuously find new ways to provide that extra customer care are appreciated, and we are proud to have them on the Europe team!

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OPERATION: Call Out—Eastern Region

By Jason Rosenberg / September 8, 2022 /

Eastern Region proudly recognizes William “Joey” McQuillen, Ciarah Beza and Michaela Hawthorne for their contributions and support of the Exchange Mission. The focus on customer service is a priority, and it shows in the results! Thanks for all you do!

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OPERATION: Call Out—Central Region

By Jason Rosenberg / September 8, 2022 /

Central Region proudly recognizes Reginald Jeffries, Brandi Garvin and Ashanti Davis for their outstanding contributions and support of the Exchange Mission. They are customer- and teammate-focused, truly providing exceptional customer service each day. Thanks for a job well done!

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OPERATION: Call Out—Western Region

By Jason Rosenberg / September 8, 2022 /

Western Region recognizes Chris Lockwood, Mario Martinez and Evangeline Collins for their outstanding hard work and unwavering dedication to our customers.

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Japan, Korea Exchanges Escape Major Damage from Typhoon Hinnamnor

By Robert Philpot / September 7, 2022 /

All associates were reported safe after the strongest Pacific storm of the season made landfall in eastern Asia during the weekend.

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