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Exchange Creates Four Custom Trailer Wraps for West Point, Air Force Academy Football Matchups

By Marisa Conner / September 16, 2021 /

Four new custom trailers from the Army & Air Force Exchange Service are hitting the road to celebrate the Department of Defense retailer’s support of the Commanders’ Classic and Army-Navy Games.

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Exchange’s new Deputy Director of Logistics Goes From Receiving End of Supply Chain to the Beginning

By Robert Philpot / September 15, 2021 /

During his 28-year Army career, Col. Brian Memoli has served all over the world, and wherever he went, the Exchange was there. Now he’s there for the Exchange, helping oversee distribution centers, trucking fleets, transportation and more.

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Camp As Sayliyah Exchange Rapidly Reopens to Serve Troops Supporting Afghan Guests

By Robert Philpot / September 15, 2021 /

With help from partners inside and outside the Exchange, the team reopened the store in about two and a half weeks, a rapid restart compared to the six-month wind-down period before closing.

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KMC Exchange Team Steps Up to Welcome Afghan Guests

By Marisa Conner / September 14, 2021 /

Kaiserslautern Military Community Exchange associates are working around-the-clock to provide necessities and comforts to the guests and service members supporting Operation Allies Refuge.

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Exchange Honors Drivers as National Truck Driver Appreciation Week Gets Rollin’

By Robert Philpot / September 13, 2021 /

Exchange drivers travel tens of thousands of miles yearly, often in less-than-ideal conditions, to ensure that goods reach Warfighters, retirees, Veterans and their families worldwide. Associates are invited to show their thanks during National Truck Driver Appreciation Week, which runs through Sept. 18.

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OPERATION: Call Out—Europe Region

By Jason Rosenberg / September 13, 2021 /

The hard work and dedication to our service men and women provided by Alex Solomon, Sonia Church and James Green is outstanding. Their efforts to continuously find new ways to provide that extra customer care is appreciated, and we are proud to have them on the Europe team!

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Operation: Call Out—Eastern Region

By Jason Rosenberg / September 13, 2021 /

Eastern Region proudly recognizes Caren Hernandez, Delores Windsor and Lydia Neveux for their contributions and support to the Exchange Mission.  Their focus on customer service is a priority, and it shows in the results!  Thanks for all you do!

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Operation: Call Out—Central Region

By Jason Rosenberg / September 13, 2021 /

Gina Gerhard, Kimberly Molina Cruz and Kellie Duffendack are truly outstanding associates who are passionate about enhancing the customer experience. They represent the superior teammates we have across the entire Central Region. They show great enthusiasm in their work and strive to exemplify our core values daily. We are honored to have them on our team and thank them for representing Central Region.

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Operation: Call Out—Western Region

By Jason Rosenberg / September 13, 2021 /

Western Region recognizes Michelle Matienzo, Yehimeline Medina and Kevin McKenner for their outstanding hard work and unwavering dedication to our customers.

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OPERATION: Call Out—Pacific Region

By Jason Rosenberg / September 13, 2021 /

The Pacific Region has selected Kim, Pyong-man, Kelvin Tucker Jr. and Dr. Yun, Woo Sung for going above and beyond to take care of the “best customers in the world” in the “best region in the world.”  The one thing that is constant is that they all took the time necessary to understand an issue and provide the best solution.  These customer experiences will translate into repeat visits because they demonstrate that we are truly “Family Serving Family” and we will always take care of you. These examples represent the “best of the best” from the Pacific Region. Pacific Pride!

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