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Eighteen associates won FY 2020 LP Productivity Awards for protecting Exchange earnings and keeping losses at a minimum.
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After the death of their young daughter Evie, Mike and Jessica Domingos learned about “kindness rocks” and started painting them and hiding them in the Dallas area. Their uplifting “Tiny Evie Rocks” message continues to move people who find the rocks.
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With shoppers flocking back to Exchange stores worldwide, the organization is intensifying efforts to ensure the military community receives the best customer service. A new customer relations dashboard, which launched this year, shows the impact negative comments have on sales at each Exchange location. Store managers can view a breakdown of customer comments by region,…
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When Ana Middleton started working at the Ramstein Air Base Exchange in 1982 as a part-time cashier, the then-16-year-old military brat considered the job to be temporary. It wasn’t long before she began to see the Exchange as not just a potential career, but a calling—one that would lead her to rise through the ranks…
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Because of delays caused by COVID-19, EEODI analyst Brent Bailey didn’t receive his award for his 2019 work until 2021.
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The contest highlights how supporting the Exchange’s Special Emphasis Programs can lead to increased productivity, resulting in better service to military communities.
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More than 100 military children got a sense of what it’s like when their parents deploy, including the Exchange’s role in serving those far from home.
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Anticipating an increase in foot traffic as COVID restrictions eased, the Exchange’s Retail Food team in Consumables, which runs a confection-and-snacks promotion every summer, looked for something special for 2021. “Our goal is to try to bring back a sense of normalcy and fun to our stores” said David Arens, Divisional Merchandise Manager, Retail Food.…
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The top-floor restaurant at Exchange headquarters, once home to special events and after-hours camaraderie, officially closed for good June 1, For longtime HQ associates, it was the end of an era.
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