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125 Years of Family Serving Family – Lani Chandler, SBM, KMC, Germany

By Sgt. 1st Class Taresha Hill / August 5, 2020 /

For Lani Chandler, a service business manager with the Kaiserslautern Military Community Exchange, joining the Exchange family was a way to be close to the military community.

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Exchange Welcomes New Pacific Senior Enlisted Advisor

By SSG Mark Kauffman / August 4, 2020 /

OKINAWA, Japan — The Army & Air Force Exchange Service recently welcomed Army Sgt. Maj. Wayne Crudup, who took over the duties as the Pacific Region’s senior enlisted advisor. As the senior enlisted advisor, Crudup is the focal point for communication between Exchange leadership and service members, their families and retirees. “I’m excited to start…

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ICYMI: ‘Chief Chats’ with Cowboys broadcaster Brad Sham, ‘Lone Survivor’ Marcus Luttrell, NFL’s Ahman Green and the Voice of ‘Super Mario’

By Loyd Brumfield / August 3, 2020 /

Chief Master Sgt. Luis Reyes, the Exchange’s senior enlisted advisor, continues his “Chief Chats” with celebrities from across industries every Tuesday and Thursday.

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125 Years of Family Serving Family – Nikki Burton, LP Systems Analyst, Germany

By Sgt. 1st Class Taresha Hill / August 3, 2020 /

Nikki Burton says she loves working for the Exchange because it’s just like the military, with its close-knit community.

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ICYMI: The Week that was in the Exchange Post

By Loyd Brumfield / July 31, 2020 /

The Exchange’s 125th anniversary date may have come and gone, but the celebration continues in the Exchange Post with another round of history flashbacks and stories of the associates who bring the core value of family serving family to life. In case you missed it, here’s a look at this week’s rundown in the Exchange…

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The Exchange at 125: D.B. Cooper and the Exchange

By Loyd Brumfield / July 31, 2020 /

On March 22, 1972, Northwest Area Exchange associates operated mobile field exchanges for Soldiers searching for “D.B. Cooper,” an unidentified man who hijacked a Boeing 727 aircraft between Portland, Ore., and Seattle, Wash. He extorted a $200,000 ransom (or $1.2 million in today’s dollars). He—and the money—were never found.  

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125 Years of Family Serving Family – Ron McDuffie, Fort Polk

By Robert Philpot / July 30, 2020 /

One in a series honoring the Exchange’s 125 years of family serving family To Ronald McDuffie, family serving family connects him to his roots planted deeply in his father’s military career. The late Henry McDuffie, a career Soldier, set a good example. “I’ve always admired his values to strive to be the best while being…

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The Exchange at 125: Real-Time Help Via Call Centers

By Loyd Brumfield / July 30, 2020 /

In 1992, four people sat around a card table answering phones at headquarters— the Army & Air Force Exchange Service’s first call center, which handled inquiries about the Deferred Payment Plan, the forerunner of today’s MILITARY STAR® card A year later, the call center moved to the first floor of HQ with about 120 associates.…

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The Exchange at 125: Blasts from the Past

By Loyd Brumfield / July 29, 2020 /

Some exchanges around the world are now just fond memories. Many of them started in the early days of World War II to train Army pilots, but then closed after combat ended. In Texas alone, air bases were once located in Amarillo; Austin; Fort Worth; Laredo; and Army posts in Galveston and Mineral Wells, among…

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125 Years of Family Serving Family – Lisa Piper, Main Store Manager, Goodfellow AFB

By Marisa Conner / July 29, 2020 /

One in a series honoring the Exchange’s 125 years of family serving family Shortly after her 18th birthday, Lisa Piper’s Air Force retiree father took her to the Exchange for some holiday shopping and asked on his daughter’s behalf if they were hiring. After a quick interview, Piper was hired on the spot for seasonal…

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