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Ribbon-cutting at the Fort Wainwright Exchange main store.

Fort Wainwright Exchange Hosts ‘Triple Play’ Grand Re-Opening, Celebrating Three Significant Upgrades

By Travis Day / October 23, 2024 /

The main store, Express and Burger King received upgrades totaling nearly $17 million.

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129 Years of Family Serving Family: Rebecca Callaway-Hout, HQ

By Marisa Conner / October 22, 2024 /

“I remember playing hide-and seek in the headquarters building as a child,” said Callaway-Hout, whose father worked for the Exchange for 27 years, retiring as vice president of worldwide regions.

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JBSA-Lackland Exchange Recognizes Excellence at Weekly Graduation Ceremonies

By Keiana Holleman / October 22, 2024 /

After being invited to participate by 737th Training Group Commander Col. Billy Wilson Jr., the Joint Base San Antonio-Lackland Exchange has taken part in the weekly Basic Military Training (BMT) graduation ceremonies at Joint Base San Antonio-Lackland, strengthening its long-standing connection with the military community.

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How Not to Take the Bait When Phishing Happens

By Robert Philpot / October 22, 2024 /

Even the most diligent of us can fall for a phishing scam. Learn how to recognize the signs of phishing and the methods involved.

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Operation: Call Out logo and art (associates at work).

OPERATION: Call Out—Pacific Region

By Marla Randolph / October 21, 2024 /

Michael Dumpson, Chol-sun Pak and Jonathan Cabasag represent the “Best of the Best” from the Pacific Region. Our teams continue to provide amazing customer experiences for our service members, retirees, and their families within our communities. We could not be prouder of what they do daily. Their actions reflect great credit upon themselves and the Pacific Region. Pacific Pride!

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Operation: Call Out logo and art (associates at work).

OPERATION: Call Out—Europe/SWA Region

By Marla Randolph / October 21, 2024 /

The hard work and dedication to our service members provided by Tom Burriss, Susann Swinton and Adisa Tahirovic are outstanding. Their efforts to continuously find new ways to provide that extra customer care are appreciated, and we are proud to have them on the Europe team!

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Operation: Call Out logo and art (associates at work).

OPERATION: Call Out—Eastern Region

By Marla Randolph / October 21, 2024 /

Eastern Region proudly recognizes Cheryl Barrow, Mr. Gene (Robert Davis) and Eula Lyons for their contributions to and support of the Exchange mission. The focus on customer service is a priority, and it shows in the results! Thanks for all you do!

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Operation: Call Out logo and art (associates at work).

OPERATION: Call Out—Central Region

By Marla Randolph / October 21, 2024 /

These Central Region associates understand the meaning of Family Serving Family and Serving the Best Customers in the World. They go above and beyond to ensure that the Exchange is providing service and a taste of home no matter where they serve. Thank you, Jocelyn Pena, Pamela Johnson and Marion Richards.

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Operation: Call Out logo and art (associates at work).

OPERATION: Call Out—Western Region

By Marla Randolph / October 21, 2024 /

Western Region recognizes Danielle Ziehmfriesen, Mariah Fonseka and Jody Kish for their outstanding hard work and unwavering dedication to our customers.

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A Message of Strength, Resilience After a Hurricane and More

By Robert Philpot / October 18, 2024 /

In case you missed it, here’s a look at this week’s coverage.

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