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Never before in modern history have Exchange associates faced anything as ominous as the COVID-19 virus, but they remained committed to the well-being of shoppers and themselves. Beginning in March, they began wearing required facemasks. Headquarters associates began working from home. Customer service and sales points were disinfected regularly, while clear shields were installed at…
Read MoreAnother week has come and gone, and it was another busy one in the Exchange Post as the 125th anniversary celebration continues for the Department of Defense’s largest retailer. This week, the Exchange Post spotlights history and associates who exemplify the core value of family serving family. It also was a big week for grand…
Read MoreOn April 5, 1942, the first PX in Australia opened in Brisbane as hundreds of American Soldiers arrived during World War II. Tensions between Australian and American Soldiers began simmering almost immediately because the Americans made more money and wore better uniforms. Tensions boiled over on Nov. 26-27 with the Battle of Brisbane. The face-off…
Read MoreSingers, Saints and Senior Enlisted Advisors, oh my! Chief Master Sgt. Luis Reyes, the Exchange’s senior enlisted advisor, chatted with several guests this week.
Read MoreOn Feb. 9, 2002, at Afghanistan’s Kandahar AB, associates Ralph Henderson, Billy Hullender and Larry Reimann opened the Exchange’s first store in that country: a hastily constructed tent. They welcomed a seemingly endless line of American Warfighters seeking personal hygiene items, snacks, drinks and anything that would remind them of home. By the time the…
Read MoreThe Kadena Exchange earned an official Bravo Zulu shout-out from the USS Peralta’s team for delivering 220 pizzas and 1,200 wings, as well as fulfilling Sailors’ shopping orders.
Read More“The readiness and resiliency of our fighting force are the Exchange’s top priorities, and bringing Qdoba to Nellis will further our goal of helping Airmen and their families to live a BE FIT lifestyle.”
Read MoreThe Exchange welcomed home disabled Veterans, Purple Heart recipients and certain caregivers—4.1 million Americans— with in-store shopping privileges Jan. 1, 2020. Privileges expanded to all Veterans with service-connected disabilities; Purple Heart recipients; former prisoners of war; and certain caregivers. The extended privileges keep Veterans connected to military communities. Before the expansion, only Veterans with 100%…
Read MoreOne in a series honoring the Exchange’s 125 years of family serving family. Misty Jones calls herself a military brat. Her father Victor was a fuel technician in the Air Force. An uncle did two tours of duty in Vietnam. Another served in the Marines before switching to the Air Force. And her brother, an…
Read MoreThese associates set the standard for customer service.
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