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Inspector General: We’re Here to Help . . . Don’t Run the Other Way

By Lt. Col. Michael Young / July 18, 2019 /

The IG office helps make the Exchange a better place to work and improve the Soldiers, Airmen and families’ quality of lives through goods and services.  

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How Do We Get to Root Causes of Customer Complaints?

By Stephen Groll / July 18, 2019 /

Handling complaints quickly and fully is a great opportunity to enhance relationships with customers and build loyalty, too.

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“Fitness has become the forefront of my life,” says Sgt. 1st Class Sherille Butler, the Exchange's new BE FIT influencer.

Meet the Exchange’s New BE FIT Influencer

By Robert Philpot / July 17, 2019 /

“Because of the mindset required to balance readiness for the Army and personal fitness goals, Sherille is an exciting addition to BE FIT line-up.”

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The First Sergeants Council surprise Airmen with $15 of free gas ahead of the Fourth of July weekend.

Davis-Monthan Express Fuels Kindness for First Sergeants Event

By Robert Philpot / July 16, 2019 /

“Just to see the smiles on the Airmen’s faces—it made us feel so good.”

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Poland Associates Honored for Support at Tip of the Spear

By Robert Philpot / July 16, 2019 /

These associates “exponentially increased the quality of life and morale” right at the tip of the spear

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Grand Forks Exchange Honors Vietnam Veterans at American Legion Centennial

By Robert Philpot / July 15, 2019 /

“Any opportunity we have to reach out to Veterans and members of the community that support the Veterans and installation must be taken advantage of to the fullest.”

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Exchange Equipped to Help Customers Weather the Storm this Hurricane Season

By Chris Ward / July 12, 2019 /

“No other retail does what the Exchange does for troops after natural disasters.”

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Small but Mighty: Exchange Micro Markets Offer BE FIT Options On-the-Go

By Robert Philpot / July 12, 2019 /

Micro markets offer much-needed sustenance to those serving in small or secure facilities, where no dining options exist, or late into the night after other restaurants have closed.

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8 Big Tips for Selling AppleCare

By Robert Philpot / July 12, 2019 /

Try these tips to give your customers peace of mind with their Apple products.

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The Core Project: Bringing Customers AppleCare’s Benefits, Peace of Mind

By Robert Philpot / July 12, 2019 /

“We want our customers to make the right choice that ensures the best shopping experience with us. AppleCare does just that.”

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