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During the past five years, fraud at the Exchange Inspector General (IG) Office represent less than 3% of our total IG Hotline intakes. This suggests the Exchange’s efforts to prevent fraud seem to be working. However, the Exchange cannot become complacent.
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For Women’s History Month, meet Annabelle Fleming, a woman who made a lot of Exchange history.
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Retired Staff Sgt. James Mabry was a grand-prize winner in the 10th annual Your Holiday Bill Is on Us sweepstakes! He received his $8,000 prize at a presentation at the Fort Eisenhower PX.
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The store operates as an imprest fund, meaning the military unit runs the store. Imprest-fund sites are a vital contingency support operation that the Exchange provides to military units in small, remote, short-term or high-risk location.
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Despite the Moon Express’ small size, seemingly every customer walks out a new MILITARY STAR® cardmember, thanks to the Moon Express’ secret weapon: customer experience associate Laurie Pollard.
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Western Region recognizes Arqui Trenado, Lilibeth Torres and Olaf P. Krupa for their outstanding hard work and unwavering dedication to our customers.
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These Central Region associates understand the meaning Family Serving Family and Serving the Best Customers in the World. They go above and beyond to ensure that the Exchange is providing service and a taste of home no matter where they serve. Thank you, Amber Schroeder, Kimberly Schafer and Doris Benavides.
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Eastern Region proudly recognizes Danielle Fenwick, Heather Snyder and Regenia Bankston for their contributions to and support of the Exchange mission. The focus on customer service is a priority, and it shows in the results! Thanks for all you do!
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Dong Quizon Jr., Victoria R. Echevarria, and Chong, Kun-U represent the “Best of the Best” from the Pacific Region. Our teams continue to provide amazing customer experiences for our service members and retirees, as well as their families within our communities. We could not be prouder of what they do daily. Their actions reflect great credit upon themselves and the Pacific Region. Pacific Pride!
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