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OPERATION: Call Out—Pacific Region

By Jason Rosenberg / February 20, 2024 /

Yi, Se-Hun; Jason Salvage; and Chieko Obata represent the “Best of the Best” from the Pacific Region. Our teams continue to provide amazing customer experiences for our service members, retirees and their families within our communities. We could not be prouder of what they do daily. Their actions reflect great credit upon themselves and the Pacific Region. Pacific Pride!

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Operation: Call Out—Europe Region

By Jason Rosenberg / February 20, 2024 /

The hard work and dedication to our service members provided by Ayana Davis, Marta Grigenti and Tina Hall are outstanding. Their efforts to continuously find new ways to provide that extra customer care are appreciated, and we are proud to have them on the Europe team!

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Operation: Call Out—Eastern Region

By Jason Rosenberg / February 20, 2024 /

Eastern Region proudly recognizes Laurie Pollard, Lucinda Gonzalez-Turcious and David Dixon for their contributions to and support of the Exchange Mission. The focus on customer service is a priority, and it shows in the results! Thanks for all you do!

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Operation: Call Out—Central Region

By Jason Rosenberg / February 20, 2024 /

These Central Region associates understand the meaning of Family Serving Family and Serving the Best Customers in the World. They go above and beyond to ensure that the Exchange is providing service and a taste of home no matter where they serve. Thank you, William Luebke, Ryan Homler and Florina Hisaiah.

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Operation: Call Out—Western Region

By Jason Rosenberg / February 20, 2024 /

Western Region recognizes Vee Savage, Ryan Caprak and Paul Ortiz for their outstanding hard work and unwavering dedication to our customers. 

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Words from the Director/CEO: How Exchange Teams Strengthened the Benefit in 2023

By Tom Shull / February 20, 2024 /

With momentum on our side, Team Exchange moved out to score big wins on critical strategic priorities to increase efficiencies and enhance the customer experience:

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ICYMI: The Week That Was in the Exchange Post

By Robert Philpot / February 16, 2024 /

In case you missed it, here’s a recap of this week’s coverage.

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#FlashbackFriday: The Link Between a Georgia Recreation Center and a 40-Year Exchange Associate

By Robert Philpot / February 16, 2024 /

For For Black History Month, Flashback Friday looks into the name behind the Frank Chester Recreation Center in Columbus, Georgia. Chester was a longtime city official–but before that, he spent decades at the Exchange.

In Columbus, Georgia, there is a building called the Frank Chester Recreation Center

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What You Need to Know About Personnel Accountability During Crises

By Yvette Baptiste / February 15, 2024 /

Natural disasters such as hurricanes, earthquakes, typhoons, severe snowstorms or extreme temperatures can strike at any time. Here are some tips for personnel accountability when disaster strikes.

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‘It’s Better at Bliss’: Exchange Service Breaks Ground on New Cell Tower

By Travis Day / February 15, 2024 /

The cell tower ties in directly with the installation’s “It’s Better at Bliss” campaign, which aims to educate the Fort Bliss community about services, events, improvement projects and more that directly enhance Quality-of-Life for Soldiers, their families and other personnel.

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