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The chat feature connects users with a service desk agent in real time for the same full support they would receive with a phone call.
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Studying hard yielded great results for two sisters who took second and third place in the Exchange’s worldwide You Made the Grade sweepstakes—the first time in the program’s 23-year history siblings won in the same drawing.
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The Exchange is positioning the organization for the future by significantly integrating retail operations and merchandise functions to improve the customer experience and increase sales and earnings.
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Exchange leaders from headquarters and Laughlin Air Force Base broke ground in January the shopping center renovation—another Quality-of-Life improvement for military shoppers.
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The Fort Belvoir Exchange cut the ribbon on another unattended retail unit, which offers salads, wraps, fresh fruit, protein bars, breakfast burritos, cold beverages and more.
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Even though Thompson has only spent six months in his assignment at the Exchange, he says it has already been a meaningful and rewarding experience finding new ways to support the mission.
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Pizza had a prominent place at the Exchange, but its history may not be as long as you think it is.
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A screening of the movie “Red Tails” led Doug Melville to tell a story about family history that’s also an American history story. He encouraged his audience to look into their own families’ stories.
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Exchanges in Europe and the Pacific are ensuring that military families living overseas have the opportunity to enjoy a big event that’s also one of the comforts of home.
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Army & Air Force Exchange Service Director/CEO Tom Shull recognized 19 associates for their commitment to excellence during visits this week to the Joint Base Andrews and Fort Belvoir Exchanges.
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